Louis Vuitton Brookfield Place

Reviews

• KK

  Kristina Klomp

  5 days ago
  1.0
  Completely unhelpful stuff.0 interest towards customer!
• HK

  Heidi Kaufman

  Apr 7, 2026
  5.0
  Louis Vuitton at Brookfield is amazing, but Kamil makes it extra special! 💖 She’s always so sweet, helpful, and makes every visit fun. I’ll always ask for her—she’s the best! ✨👜
• KM

  Karthicc Manuel

  Mar 10, 2026
  1.0
  I walked in to look around and got kicked out while looking at their history book. They said I couldn’t be there because I was under 21. Im 20 years old
• JR

  Justin Ryan

  Mar 10, 2026
  1.0
  Walked in and was looking at the history book that they had displayed on the table. they then told me I couldn’t be in the store as I was under the age of 21? If you want to be judged on appearance, come here.
• YC

  Yuwei C

  Mar 7, 2026
  1.0
  I’ve visited this store many times over the years for last-minute gift purchases. My visits are usually very quick. I typically make a purchase and leave within 15 minutes. To be fair, there are a couple of sales associates who are consistently kind and professional. Paul, in particular, has always been very friendly and provides excellent service. Unfortunately, my experience today with another associate, a blonde woman named Billie (I may not have the spelling correct), was quite unpleasant. While my salesperson was wrapping my purchase, I had a quick question. The cashier door was closed and he couldn’t hear me, so I lightly knocked to get his attention. Billie immediately yelled at me very rudely for knocking. I calmly explained why I knocked, but instead of apologizing for the tone, she simply turned her back and walked away as if nothing had happened. The entire interaction felt unnecessarily hostile. I may be mistaken, but the contrast in attitude was noticeable. As I was leaving, she appeared significantly warmer and friendlier toward other customers who walked in (non-Asian) I sincerely hope it was not related to me being Asian, and perhaps it was simply a bad moment. Either way, the experience was disappointing, especially at a brand that prides itself on luxury service.

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