Grand Seiko

Reviews

• SM

  samarth medakkar

  Apr 13, 2026
  5.0
  Brian helped me with my purchase and it was an incredible experience. The boutique was comfortable and I was able to celebrate my purchase with my family and enjoy the moment. Their watch selection was great. Highly recommend.
• RP

  Ray Pak

  Feb 18, 2026
  5.0
  I had an amazing experience at this Grand Seiko store. All I needed was a bracelet adjustment and unfortunately the store is fairly small, so I did have to wait. However, the attentiveness and knowledge of the employees were exceptional. I spoke briefly with Chris but spent most of my visit speaking with Morgan. I've been to the Grand Seiko flagship on Madison Ave a number of times prior. While they were always nice, Morgan's knowledge, passion, and philosophy/thoughts on watches were very insightful. It is clear that he genuinely loves the watches he works with and knows a lot about the watches themselves but also the workings of the business. In addition, he followed up even after I had left to offer any help for the future. I would highly recommend stopping by this store if interested in purchasing a new Grand Seiko watch, for any service, or even just nice conversation.
• GA

  Gabriela Acobo

  Feb 14, 2026
  5.0
  Aaron was wonderful! He was kind and provided helpful insight into making our purchase. We never felt pressured and we left happy with our purchase.
• DA

  D AC

  Feb 9, 2026
  5.0
  Excelente trato del personal, sencillamente fino.
• CM

  Chan-Nyein Maung

  Jan 13, 2026
  5.0
  Excellent experience buying with Chris from GS in Soho

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