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Longchamp Soho

4.4
(147 reviews)

Business Details

132 Spring Street, New York, NY
10012, États-Unis
(212) 343-7444
https://www.longchamp.com/us/en/

About

Leather Goods StoreApparel ManufacturerClothing StoreFashion Accessories StoreShoe StoreSunglasses StoreWomen's Clothing StoreLuggage StoreLongchamp
Founded in 1948, Longchamp reinvents French elegance every season and offers collections of ready-to-wear, bags, accessories, shoes, eyewear, luggage and a line for men.

Location

Longchamp Soho
132 Spring Street, New York, NY
10012, États-Unis

Hours

Reviews

4.4
147 reviews
5 stars
114
4 stars
13
3 stars
1
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Wayne, Amanda, and Monique for their exceptional service.

Store Atmosphere

The store is noted for its beautiful design and inviting atmosphere, making the shopping experience enjoyable for many.

Mixed Experiences

While many reviews were positive, there were also significant complaints about rude staff and poor customer service, particularly from certain employees, leading to a mixed overall impression.

Product Quality

Customers expressed satisfaction with the quality of the bags, often exceeding their expectations.
  • TP
    Tracie Preston
    Feb 20, 2026
    1.0
    Poor quality control. They do not stand behind their products.
  • IL
    Isabelle LeCun
    Jan 7, 2026
    5.0
    Beautiful store and helpful and friendly staff.
  • SB
    Shelly Beech
    Jan 1, 2026
    5.0
    I purchased a bag for my birthday and Amanda was so wonderful it was my first time in New York and she made it unforgettable. Thanks so much Amanda
  • TF
    Thiago Felipe
    Dec 30, 2025
    5.0
    Quando for visitar a loja com a sua esposa, não fique preocupado de só ter as cadeiras do térreo. Suba no andar de cima, lá tem excelentes sofás para relaxar.
  • JV
    Janice V
    Dec 13, 2025
    1.0
    DO NOT GO TO SOHO LONGCHAMP I came to get a Longchamp embossed here for the first time today at Longchamp Soho on Spring St on December 13, 2025. The kerning / spacing was terribly stamped (the C letter) I reached out to the store manager, Sherise, was adamant that is the quality of their stamping. The hot stamping quality and customer care at Soho Longchamp is non-existent. I left the store in tears and was told to call Customer Care. Do not go here if you value your Longchamp, please go to Longchamp on 5th Ave instead. They are much keen on detail and actually care.

Frequently Asked Questions About Longchamp Soho

What products does Longchamp offer?

Longchamp offers collections of ready-to-wear clothing, bags, accessories, shoes, eyewear, luggage, and a men's line.

Where is Longchamp located?

Longchamp is located at 132 Spring Street, New York, NY 10012, USA.

Brand Certified Facts from Longchamp Soho

Longchamp Soho partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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