Founded in 1948, Longchamp reinvents French elegance every season and offers collections of ready-to-wear, bags, accessories, shoes, eyewear, luggage and a line for men.
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Wayne, Amanda, and Monique for their exceptional service.
Store Atmosphere
The store is noted for its beautiful design and inviting atmosphere, making the shopping experience enjoyable for many.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude staff and poor customer service, particularly from certain employees, leading to a mixed overall impression.
Product Quality
Customers expressed satisfaction with the quality of the bags, often exceeding their expectations.
TP
Tracie Preston
Feb 20, 2026
1.0
Poor quality control. They do not stand behind their products.
IL
Isabelle LeCun
Jan 7, 2026
5.0
Beautiful store and helpful and friendly staff.
SB
Shelly Beech
Jan 1, 2026
5.0
I purchased a bag for my birthday and Amanda was so wonderful it was my first time in New York and she made it unforgettable. Thanks so much Amanda
TF
Thiago Felipe
Dec 30, 2025
5.0
Quando for visitar a loja com a sua esposa, não fique preocupado de só ter as cadeiras do térreo. Suba no andar de cima, lá tem excelentes sofás para relaxar.
JV
Janice V
Dec 13, 2025
1.0
DO NOT GO TO SOHO LONGCHAMP
I came to get a Longchamp embossed here for the first time today at Longchamp Soho on Spring St on December 13, 2025. The kerning / spacing was terribly stamped (the C letter)
I reached out to the store manager, Sherise, was adamant that is the quality of their stamping. The hot stamping quality and customer care at Soho Longchamp is non-existent.
I left the store in tears and was told to call Customer Care.
Do not go here if you value your Longchamp, please go to Longchamp on 5th Ave instead. They are much keen on detail and actually care.
Longchamp offers collections of ready-to-wear clothing, bags, accessories, shoes, eyewear, luggage, and a men's line.
Where is Longchamp located?
Longchamp is located at 132 Spring Street, New York, NY 10012, USA.
What are the regular store hours for Longchamp?
Longchamp is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Is Longchamp open on major holidays?
Longchamp is closed on November 27, 2025, and December 25, 2025. It has special hours on November 28, 2025 (10:00 AM - 7:30 PM), December 24, 2025 (10:00 AM - 6:00 PM), December 31, 2025 (10:00 AM - 6:00 PM), and January 1, 2026 (12:00 PM - 6:00 PM).
How can I contact Longchamp?
You can reach Longchamp by phone at +1 212-343-7444 or via email at soho@longchampusa.com.
Does Longchamp have an online presence?
Yes, Longchamp's website is https://www.longchamp.com/us/en/, and they are on Facebook (Longchamp) and Instagram (@Longchamp).
What nearby stores might I visit along with Longchamp?
Nearby stores include Swatch, Mulberry USA, Emporio Armani, Kendra Scott, Burberry, COS, and DIESEL, offering a variety of fashion, accessories, and luxury goods.
Are there any nearby fashion boutiques near Longchamp?
Yes, nearby boutiques include Etro Boutique NEW YORK SOHO, Loewe Greene St, Anine Bing, and Loewe, perfect for fashion and accessory shopping.
Where can I find jewelry stores near Longchamp?
Nearby jewelry stores include Swatch and Kendra Scott, offering a range of fine and fashion jewelry options.
What are some nearby amenities Longchamp customers might use?
Customers visiting Longchamp might also visit places like Vosges Haut Chocolat for candy, Sovereign Brands for wine and liquor, and Spring Ob/Gyn for medical services nearby.
Brand Certified Facts from Longchamp Soho
Longchamp Soho partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: