Business Details
About
Leather Goods StoreApparel ManufacturerClothing StoreFashion Accessories StoreShoe StoreSunglasses StoreWomen's Clothing StoreLuggage Store
Founded in 1948, Longchamp reinvents French elegance every season and offers collections of ready-to-wear, bags, accessories, shoes, eyewear, luggage and a line for men.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
134 reviews
5 stars
86
4 stars
7
3 stars2
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff behavior; some customers praised helpful associates while others reported rudeness and lack of attention.
Repair Issues
Numerous complaints about delays and poor communication regarding bag repairs, leading to frustration among customers.
Store Atmosphere
The store's ambiance received positive remarks, but many customers felt the staff's attitude detracted from the luxury shopping experience.
Product Quality
Some customers expressed disappointment with the quality of bags, citing issues after minimal use.
Positive Experiences
Several customers highlighted exceptional service from specific associates, enhancing their overall shopping experience.
- BBBeatriz BioniNov 11, 20252.0Went to the store on Saturday and had a really bad experience. Waited for 30min to get the attention of the staff. As I already knew what i wanted, i just needed someone to get a bag from the back for me, but no one would be available to help me. The rest of the people in the store were being pleased. Apparently, the rich white people that would come to the store (after me, mind you!!) were the priority of the staff. I’m not sure if i wasn’t dressed as someone who consumes the brand of whatever, not my problem, honestly. I love my new bag, but won’t be coming back anytime shortly.
- TTTomtomOct 14, 20252.0Bag’s prices aren’t well indicated or accessible and the staff gives just estimation of price. So complicated to shop… too bad for you.
- MYmümün yıldızOct 9, 20255.0Just inside the macys
- MKMaitai KongrithSep 22, 20255.0I got my first Longchamp bag here, little bit nervous at first but Leila was very helpful and kind. she gave very great recommendations and make sure i got the best! thank you
- KDKaitlin DeveauSep 9, 20251.0Don’t drop a bag off for repair - goes into a black hole. Dropped a bag off for repair over 8 weeks ago. Was told it would come back in 6-8 weeks. 8 weeks passed and I heard nothing. Called the store and the associate rudely informed me the Paris repair shop was on holiday and to expect a delay; no ETA. Called back two weeks later and couldn’t even reach an associate. The delay on a free repair isn’t the problem- it’s the inability to get any sense of where my bag is. At this point I’m convinced Longchamp has essentially stolen my bag and I’ll never see it again.
Frequently Asked Questions About Longchamp Fifth Avenue
What types of products does Longchamp Fifth Avenue offer?
Longchamp Fifth Avenue offers collections of ready-to-wear, bags, accessories, shoes, eyewear, luggage, and a line for men.
Where is Longchamp Fifth Avenue located?
It is located at 645 5th Avenue, Suite 101, New York, NY 10022, USA.
What are the regular store hours for Longchamp Fifth Avenue?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Is Longchamp Fifth Avenue open on public holidays?
The store is closed on November 27, 2025 and December 25, 2025, but open with varying hours on other listed holidays.
What payment methods are accepted at Longchamp Fifth Avenue?
They accept American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Does Longchamp Fifth Avenue offer in-store shopping and pickup?
Yes, the store offers in-store shopping and in-store pickup options.
How can I contact Longchamp Fifth Avenue?
You can call +1 212-223-1500 or email 5AV@longchampusa.com for inquiries.
Which nearby cafes can I visit before or after shopping at Longchamp Fifth Avenue?
Nearby cafes include Tartinery, NBA Cafe, Grano, and The Atrium Cafe, perfect for a meal or coffee break before or after your visit.
What cultural attractions are near Longchamp Fifth Avenue?
You can visit the Onassis Cultural Center and the Albany Museum Of Art nearby to enjoy art exhibitions.
Which nearby shopping centers and stores are close to Longchamp Fifth Avenue?
Nearby shopping options include Hugo Boss, Hublot, Harrys of London, and Olympic Tower, offering a variety of fashion and jewelry.