Business Details
About
Jewelry StoreJewelerWatch StoreWatch Repair ServiceJewelry Repair Service
Historic fine jeweler & luxury watch retailer established in 1884 offering a variety of high-end brands, as well as repair services and custom designs.
William Barthman is proud to be part of the worldwide network of Official Rolex Jewelers, permitted to sell and maintain Rolex Watches.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.9
518 reviews
5 stars
510
4 stars1
3 stars0
2 stars2
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Caitlin and the staff consistently received praise for their exceptional customer service, being friendly, knowledgeable, and attentive throughout the purchasing process.
Product Knowledge
Customers highlighted the staff's expertise in watches, particularly Caitlin, who provided valuable insights and guidance in selecting the right timepiece.
Welcoming Atmosphere
The store was described as warm and inviting, making customers feel like family rather than just clients, contributing to a memorable shopping experience.
Overall Experience
Many reviews emphasized the smooth and enjoyable experience of purchasing a watch, with several customers expressing their intent to return for future purchases.
- WCWill C3 days ago5.0Caitlin was great! Super friendly and took care of all my needs. They have an in-house jeweler also who can custom make anything you want. Great location and relaxed feel to the shop, as well as some great pieces. This is a gem of a Rolex boutique.
- MCMiguel Carrera4 days ago5.0Caitlin and the entire team were amazing. My experience at the store today was great. The team is very welcoming and extremely professional. I look forward to seeing them again soon. Thank you!
- JTJason TsayJan 2, 20265.0Caitlin was an absolute pleasure to work with — incredibly professional, honest, and personable. Truly a no nonsense experience and one that I would recommend. Very happy with the pieces I picked up from William Barthman through her and will certainly be back for my next watch!
- NNNevinDec 15, 20255.0I had a great experience at William Barthman Rolex in the Financial District. I came in looking for a Wimbledon Rolex, and the entire process was smooth and enjoyable. Connie and Caitlin were both extremely helpful, friendly, and knowledgeable. They took the time to answer all my questions, explain the details, and made the experience feel relaxed and welcoming without any pressure. The staff truly elevate the experience. I would definitely recommend this location. I will definitely be back in the future.
- FVFrederick VasselmanDec 15, 20255.0Just happened to walk into WB for a quick question and met Caitlin who was an absolute treasure. Caitlin kindly walked me through the wonderful purchase of my second Rolex the first being a gift from my grandfather that I have been wearing everyday for the last 23 years. Caitlin is not only a true professional but makes you feel as if you’ve known her for years while providing knowledgeable service that exudes an immense level of honesty and trust. Thank you to Caitlin and the staff at WB. I couldn’t speak more highly of my purchase experience overall.
Frequently Asked Questions About William Barthman Jeweler
What are the store hours for William Barthman Jeweler?
William Barthman Jeweler is open Monday through Friday from 9:45 AM to 5:45 PM. The store is closed on Saturdays and Sundays.
Where is William Barthman Jeweler located?
The jeweler is located at 20 Broad St, New York, NY 10005, USA, in the Financial District.
What luxury brands does William Barthman Jeweler carry?
William Barthman Jeweler carries luxury brands including Rolex, Damiani, Roberto Coin, and Laurenti New York.
Does William Barthman offer jewelry repair services?
Yes, William Barthman provides jewelry repair and custom design services.
What payment options are accepted at William Barthman Jeweler?
The store accepts American Express, Apple Pay, cash, check, contactless payments, Discover, Mastercard, and Visa.
Is William Barthman Jeweler wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, seating, and unisex restrooms, but there is no wheelchair accessible parking available onsite.
What pickup and delivery options does William Barthman offer?
William Barthman offers in-store pickup, curbside pickup, and delivery services.
Which nearby coffee shop can I visit before or after shopping at William Barthman?
You can visit Blue Bottle Coffee, a nearby coffee shop and cafe, located close to William Barthman Jeweler in the Financial District.
What landmark near William Barthman can I explore on my visit?
The New York Stock Exchange, a famous landmark and historical building, is nearby and can be visited when you are at William Barthman Jeweler.
Is there convenient transportation near William Barthman Jeweler?
Yes, Broad St offers transportation options near William Barthman Jeweler, making it easy for customers to reach the store.