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Wempe Jewelers New York
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Wempe Jewelers – Exquisite Timepieces & Jewelry

4.6
(411 reviews)
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Business Details

700 Fifth Avenue, W 55th Street, New York, NY
10019, United States
(212) 397-9000
https://www.wempe.com
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About

Watch StoreJewelerJewelry StoreJewelry Repair Service

Location

Wempe Jewelers – Exquisite Timepieces & Jewelry
700 Fifth Avenue, W 55th Street, New York, NY
10019, United States

Hours

Reviews

4.6
411 reviews
5 stars
355
4 stars
14
3 stars
6
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at Wempe consistently received praise for their exceptional customer service, with many customers highlighting the helpfulness, knowledge, and friendliness of sales associates like Gennadi, Jules, and Tony.

Product Knowledge

Customers noted the extensive knowledge of the staff regarding various watch brands and models, which contributed to a positive shopping experience.

Welcoming Atmosphere

Many reviews mentioned the warm and inviting atmosphere of the store, making customers feel valued and comfortable during their visits.

Mixed Experiences

While most feedback was positive, there were some reports of disappointing experiences, particularly regarding communication and follow-through on watch availability.
  • JC
    Jesse Cai
    Jan 11, 2026
    5.0
    Had a great experience here. Wanda in particular was very helpful.
  • AW
    Alison Webb
    Jan 10, 2026
    5.0
    Great experience. Mr. Boiko was excellent in every way.
  • BP
    Bryan Pickell
    Jan 8, 2026
    5.0
    Had an incredible experience sourcing a Rolex for my wife at Wempe. I worked with Sam, who could not have been more helpful and patient through the process. Together we were able to configure the perfect watch to mark the birth of my son. I do not live in the city and it is worth the trip in to go to Wempe.
  • AB
    Allison Burke
    Jan 8, 2026
    5.0
    Gennadi was so lovely. Found me my dream watch I have been looking for! Such a great experience!
  • TK
    Taeyoung K
    Dec 30, 2025
    5.0
    I had an exceptional experience purchasing my first Patek Philippe at WEMPE. Mr. Marotta was outstanding- professional, patient, and genuinely caring throughout the entire process. I am also very grateful to his colleagues, who were all incredibly kind, supportive, and welcoming. This was my first Patek Philippe purchased through my own hard work, which made it especially meaningful to me. WEMPE made the entire experience truly memorable and completely stress-free. This watch represents a personal milestone, and the team at WEMPE made it even more meaningful than I could have imagined. I sincerely appreciated the guidance, transparency, and attention to detail throughout the purchase. I will always remember this experience.
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Frequently Asked Questions About Wempe Jewelers – Exquisite Timepieces & Jewelry

What is Wempe Jewelers known for?

Wempe Jewelers is an Official Rolex Retailer, authorized to sell and maintain Rolex Watches.

Where is Wempe Jewelers located?

Wempe Jewelers is located at 700 Fifth Avenue, W 55th Street, New York, NY 10019, USA.

Brand Certified Facts from Wempe Jewelers – Exquisite Timepieces & Jewelry

Wempe Jewelers – Exquisite Timepieces & Jewelry partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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