Wempe Jewelers – Exquisite Timepieces & Jewelry

4.6
410 reviews
Wempe Jewelers New York

About

Watch StoreJewelerJewelry StoreJewelry Repair Service

Location

Wempe Jewelers – Exquisite Timepieces & Jewelry
700 Fifth Avenue, W 55th Street, New York, NY
10019, United States

Hours

Reviews

4.6
410 reviews
5 stars
354
4 stars
14
3 stars
6
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at Wempe consistently received praise for their exceptional customer service, with many customers highlighting the warmth, knowledge, and attentiveness of the sales associates.

Product Knowledge

Customers noted the high level of expertise among the staff regarding various watch brands, which contributed to a positive shopping experience.

Memorable Experiences

Many reviews emphasized that the purchasing process was memorable and enjoyable, often due to the personal connections made with staff members.

Mixed Experiences

While most feedback was positive, some customers reported disappointing experiences, particularly regarding communication and follow-through on watch availability.
  • BP
    Bryan Pickell
    5 days ago
    5.0
    Had an incredible experience sourcing a Rolex for my wife at Wempe. I worked with Sam, who could not have been more helpful and patient through the process. Together we were able to configure the perfect watch to mark the birth of my son. I do not live in the city and it is worth the trip in to go to Wempe.
  • TK
    Taeyoung K
    Dec 30, 2025
    5.0
    I had an exceptional experience purchasing my first Patek Philippe at WEMPE. Mr. Marotta was outstanding- professional, patient, and genuinely caring throughout the entire process. I am also very grateful to his colleagues, who were all incredibly kind, supportive, and welcoming. This was my first Patek Philippe purchased through my own hard work, which made it especially meaningful to me. WEMPE made the entire experience truly memorable and completely stress-free. This watch represents a personal milestone, and the team at WEMPE made it even more meaningful than I could have imagined. I sincerely appreciated the guidance, transparency, and attention to detail throughout the purchase. I will always remember this experience.
  • AT
    Andrew C. Tsunis
    Dec 22, 2025
    5.0
    Wempe always delivers top notch service every time I’m there . This holiday season was no different when I was assisted by Steve who was awesome. He showed me some of their latest hard to find time pieces in a relaxed and non pressured environment. If you’re looking for a nice variety of high-end watches and lovely jewelry, Wempe is the place to go. Ask for Steve !!!!
  • LW
    Lexi Winchester
    Dec 21, 2025
    5.0
    My mom and I walked in this Saturday and did not know what to expect. Immediately we were warmly greeted and connected with Tony. Tony was so kind, beyond helpful, and very funny! We feel so grateful to have met Tony and look forward to purchasing from him in the future. We cannot recommend Wempe enough- and especially Tony!!
  • MK
    Misha K.
    Dec 17, 2025
    5.0
    I’ve had the pleasure of working with Gennadi for nearly two years, and the experience has been nothing short of exceptional. He was patient and thoughtful throughout the entire process, truly waiting for the right watch for me. Just before Christmas, he came through with the perfect piece, which made it an especially meaningful and memorable moment. Literally a week before Christmas!!! Gennadi is attentive, genuinely friendly, and incredibly knowledgeable about watches. He listens, understands what you’re looking for, and guides you with care and expertise rather than pressure. It’s rare to find someone who combines deep product knowledge with such a personal, trustworthy approach. I couldn’t recommend him and Wempe more highly.

Frequently Asked Questions About Wempe Jewelers – Exquisite Timepieces & Jewelry

What is Wempe Jewelers known for?

Wempe Jewelers is an Official Rolex Retailer, authorized to sell and maintain Rolex Watches.

Where is Wempe Jewelers located?

Wempe Jewelers is located at 700 Fifth Avenue, W 55th Street, New York, NY 10019, USA.