Vans is the original skateboard footwear brand. Rooted in youth culture with an uncompromised commitment to action sports, music and fashion, Vans has been designing footwear and apparel to inspire and empower consumers since 1966. From style icons like the Old Skool and Checkerboard Slip-On to performance-focused skate shoes and outdoor boots, Vans creates authentic products for those who never stand still.
Overall, customers praised the staff for being friendly, helpful, and attentive, although there were some negative experiences reported with specific employees.
Store Experience
Many reviews highlighted the store's welcoming atmosphere, cleanliness, and good organization, contributing to a positive shopping experience.
Product Selection
Customers appreciated the variety of products available, including shoes and clothing, although some noted limitations in size availability.
Sales and Promotions
Several customers mentioned the attractive sales and discounts offered, enhancing their shopping experience.
NO
Natasha Orion
Dec 22, 2025
5.0
I was having issues with an online exchange and Matthew went above and beyond to give me all possible options to resolve it. Gave me a huge sense of relief knowing my money wasn’t wasted and hope wasn’t lost on an otherwise great pair of shoes that didn’t quite fit right. Thanks and will be back to this location!!
AC
Ana Ceballos
Oct 3, 2025
2.0
The welcome at the store was wonderful—warm, attentive, and professional. However, my experience with the cashier named Lauren today (Friday) was deeply disappointing. She looked at my daughter and me with a dismissive attitude, which made us feel uncomfortable and unwelcome. Then she asked, in a rude tone, “Who gave you the box with the sneakers?” We were confused—our response was simply, “An employee.” Her approach lacked basic courtesy and respect.
I genuinely believe Lauren may not be happy in her current role. It seems difficult for her to engage with customers in a kind or constructive way. Perhaps she would thrive in a different environment where she can develop her potential more positively.
EW
edwin walker
Sep 20, 2025
5.0
Great experience and friendly staff
TM
Tina Mosetis
Sep 9, 2025
5.0
Anthony was so great on the phone - rare wonderful customer service!
JL
Jennifer Loh
Aug 25, 2025
1.0
Spoke to Eli the store manager regarding an exchange for a hoodie. I live all the way in Queens and did not have the original hoodie to exchange at the time. I specifically asked how long they would hold the right size for me, she told me 24-48 hours. Came back the next day with the originally purchased hoodie and receipt, was told they sold the hoodie they were supposedly holding for me.
A waste of time. She was very promising about it too.
What are the operating hours for Vans at Union Square?
Vans at Union Square is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the Vans Union Square store located?
It is located at 15 Union Sq. West, New York, NY 10003, USA.
What brands does the Vans Union Square store carry?
The store carries Vans brand footwear and apparel.
Does Vans Union Square offer in-store pickup?
Yes, Vans Union Square offers in-store pickup services.
What payment options are available at Vans Union Square?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Klarna, MasterCard, Samsung Pay, and Visa.
What types of products can I find at Vans Union Square?
You can find skateboard footwear, apparel, and fashion accessories for men and women, including style icons like the Old Skool and Checkerboard Slip-On.
Can I visit Vans Union Square online?
Yes, you can shop online at Vans via their website at http://www.vans.com.
What nearby places can help me find Vans Union Square?
The Gandhi Statue Union Square and HSBC Bank are nearby landmarks that can help you locate the store.
Are there other shopping options near Vans Union Square?
Yes, nearby you can find stores like Lids, a hat and fashion accessories shop, and SKECHERS Retail for shoes.
What nearby attractions can I visit before or after shopping at Vans Union Square?
You can visit the Statue of Mohandas K Gandhi and the Gandhi Statue Union Square, both interesting sculptures and parks near the store.