Business Details
About
Jewelry StoreWedding StoreDiamondsJewelry EngraverWatch StoreWedding JewelryPrecious & Semi-Precious StonesGift Shop
Since 1837, Tiffany & Co. has inspired people to express and celebrate the many facets of love. Known for visionary artistry and exceptional craftsmanship, the House’s coveted bracelets, necklaces, earrings, rings and fine watches will be cherished for generations. Explore our legendary engagement rings and iconic jewelry collections, such as HardWear by Tiffany and Lock by Tiffany, and extraordinary gifts—many of which can be personalized with initials, a date or a special message. Book a complimentary appointment with a client advisor and visit us at New York - The Shops at Hudson Yards.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
85 reviews
5 stars
45
4 stars
5
3 stars
2
2 stars
4
1 star
29
- JCJia Yi C2 days ago1.0Really poor customer service, clearly Tiffany doesn’t send their best to work in this store. Was in store for a good 15 mins before sales associate, Yvette assisted us. We asked politely to try on engagement rings and she was impatient - kept tapping her nails on the glass counter as we compared ring models, and looked visibly bored. Didn’t bother to provide any recommendations or assistance on how we could find the right ring. Also couldn’t address any of our questions. Didn’t treat us as serious buyers. Our engagement is an important milestone and we didn’t want to be treated this way. Decided to walk away and find our rings elsewhere. The store may want to revise and retrain their SAs.
- OMolivia martelNov 16, 20251.0Horrible customer service. The store was practically empty, yet we waited at the wedding band section for over 30 minutes. Two ladies were assisting two customers, so we waited patiently. After half an hour, I finally approached another sales associate for help, and she simply said, “Oh, I’m sorry, that’s not my area.” Unacceptable. No one bothered to acknowledge us or offer assistance. Very disappointing experience.
- TCThe Batman (Rosario S. Cassata)Oct 31, 20254.0This establishment is a quintessential Tiffany Store, conveniently situated within The Shops at Hudson Yards. We visited while shopping at The Shops. The store is exquisite, featuring an excellent assortment of jewelry and designer items. The staff members were exceptionally friendly and accommodating.
- EREva RousseauOct 25, 20251.0Staff is useless and not helpful, I came in to ask for a repair and she just told me to book it online, like she wanted me to leave the store. Why is she there if she cannot even book an appointment for a client while I am there in person?
- AHAdam HealyOct 13, 20251.0Very surprising and disappointing experience. Went in for a repair without booking an appointment (was told at landmark location that if we didn't mind waiting that we could just drop in and that the Hudson yards location was slower so it might be easier). The woman in charge at Hudson yards was entirely dismissive and flatly said we were given wrong information (for what it's worth, the landmark crew went above and beyond), wouldn't tell us when another appointment was open (we were the ONLY people in the store) and didn't offer any kind of resolution to an already loyal customer who would be paying more money to get a repair. Shocking customer service for such an institution of luxury.
Frequently Asked Questions About Tiffany & Co.
Are jewelry cleanings, repairs and alterations available at this store location?
Yes, we offer product care & repair services. Please note, appointments are required and can be made through our store page or by contacting us.
Does Tiffany & Co. at 20 Hudson Yards offer jewelry cleaning, repairs, and alterations?
Yes, Tiffany & Co. offers product care and repair services including jewelry cleaning, repairs, and alterations. Appointments are required and can be made through their store page or by contacting the store.
What are the store hours for Tiffany & Co. at The Shops at Hudson Yards?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pick up my online order in-store or get delivery from Tiffany & Co. at Hudson Yards?
Yes, Tiffany & Co. offers both in-store pickup and delivery services for customer convenience.
Does Tiffany & Co. at Hudson Yards require appointments for shopping?
Appointments are not strictly required for shopping, but complimentary appointments with a client advisor can be booked for personalized service.
What types of products can I find at Tiffany & Co. in New York - The Shops at Hudson Yards?
The store offers engagement rings, watches, diamonds, necklaces, pendants, bracelets, rings, charms, accessories, sunglasses, leather goods, and Patek Philippe watches.
What special services does Tiffany & Co. provide at this location?
Services include watch repair and sales, jewelry cleaning and repair, online appointment scheduling, jewelry and gift engraving, leather embossing, glass and crystal etching, and personal shopping.
Is Tiffany & Co. located at The Shops at Hudson Yards accessible for wheelchair users?
Yes, the store features wheelchair accessible entrances and seating to accommodate all customers.
How can nearby dining options enhance my visit to Tiffany & Co. at Hudson Yards?
Nearby Spanish restaurants like Mar, Bar Celona, La Barra, and Mercado Little Spain offer great dining experiences to enjoy before or after your visit to Tiffany & Co.
Are there any nearby places to shop or explore close to Tiffany & Co. at 20 Hudson Yards?
Yes, Coach Headquarters offers women's clothing, luggage, and event planning services nearby, and several other Tiffany & Co. stores and gift shops are in the vicinity.
What nearby businesses might be of interest to visitors shopping at Tiffany & Co.?
Visitors can explore L'Oréal Group for beauty products, VaynerMedia HQ for advertising insights, and Boston Consulting Group nearby. These add diversity to your visit around Hudson Yards.