Located in the vibrant soho district, our Steve Madden Soho store on Broadway offers a fashionable curated selection of fashion boots, comfortable sneakers, dress shoes, heels, and men's dress shoes perfect for trendsetters and fashion enthusiasts.
I don’t like giving bad reviews, but this place really needs a stronger management team. I went on Sunday morning and the woman manager at the checkout area was chatting with an employee while customers, including myself were waiting in line to pay. She ignored everyone for quite a while.
When it was finally my turn to make a return from my Black Friday purchase, she started helping me but then passed me off to another employee, who then passed me to yet another person.
I had to stand there while the employee explained my situation to two different coworkers, even though both the manager and the first employee already understood it. Honestly, they all just seemed bored.
Overall, the service felt unorganized and inefficient.
IJ
Ilona Janel
Nov 28, 2025
1.0
Horrible boutique. The service was awful, couldn’t help us. The cashier tried to hide the stain on the boot that we wanted to buy. Very disappointed of the experience in this store
SS
Shades Shea
Nov 20, 2025
5.0
Kareem GAVE EXCEPTIONAL customer service. I've called multiple store and he was the only one to go above and beyond to order my desire size. Love great service!!!
CC
chelsedits
Nov 9, 2025
5.0
Was looking for some boots to pair with a birthday karaoke night. Brady was able to assist me in finding different sizes, and reassuring me of my decision. The woman who checked me out — forgot to ask for her name — was incredibly helpful as well, spoke to me about her own experience with similar boots and was able to offer me a student discount when I became a bit hesitant on the sizing. Would come to this location again!
What types of shoes and accessories does Steve Madden Soho offer?
Steve Madden Soho offers a curated selection including fashion boots, comfortable sneakers, dress shoes, heels, handbags, and fashion accessories for both women and men.
Where is Steve Madden Soho located?
Steve Madden Soho is located at 494 Broadway in the vibrant Soho district of Manhattan, New York, NY 10012.
What are the store hours for Steve Madden Soho?
Steve Madden Soho is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
How can I contact Steve Madden Soho by phone?
You can reach Steve Madden Soho by local phone at +1 212-343-1800 or toll-free at +1 888-762-3336.
Where can I find new arrivals from Steve Madden?
You can explore new styles just arrived on their website at https://www.stevemadden.com/collections/all-whats-new.
What social media platforms can I follow Steve Madden on?
Steve Madden is active on LinkedIn, Pinterest, TikTok, Facebook, and Instagram under the handle 'stevemadden'.
Are there any jewelry stores near Steve Madden Soho?
Yes, nearby jewelry stores include Pandora Broadway, Metrix Jewelry, Pandora Jewelry, and Swarovski CRYSTALLIZED™. You can visit these after shopping at Steve Madden for a complete fashion experience.
What other fashion and clothing stores are close to Steve Madden Soho?
Nearby fashion and clothing stores include Ltb Jeans Soho Store, Save The Duck, Sandro Bloomingdales Soho, bebe, Mystique Boutique NYC, and Windsor Fashions, perfect for complementing your Steve Madden purchases.
Can I visit entertainment venues near Steve Madden Soho?
Yes, Galospace.nyc, a concert venue, is nearby, offering an opportunity to enjoy live shows before or after visiting Steve Madden Soho.
How can nearby grocery stores and markets enhance my visit to Steve Madden Soho?
Nearby grocery stores like Fruit Elegance provide convenient options for picking up fresh fruits and vegetables, making your shopping trip more versatile in the Soho area.