RAY-BAN: Timeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations.
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Diya, Julio, and Veronica for their exceptional service.
Product Quality
Several reviews expressed disappointment with the quality of Ray-Ban products, citing issues like flaking logos and malfunctioning electronics, leading to dissatisfaction with the brand.
Store Experience
The store environment received positive feedback for being spacious and well-organized, although some customers reported poor service experiences and long wait times.
Inconsistent Service
There were numerous complaints about inconsistent customer service, with some customers feeling ignored or receiving unhelpful responses from staff.
AL
anthony lara
5 days ago
5.0
I recently bought a pair of Ray-Bans and I couldn’t be happier with my purchase. The quality is amazing, they fit perfectly, and they look even better in person. Julio helped me pick the right pair and made the whole experience smooth and enjoyable with his great attitude and knowledge.
IN
I V A N
5 days ago
5.0
Great service at this store very knowledgeable Julio took care of us I would definitely come back here
AH
Ahmed Haitham
Feb 24, 2026
5.0
Outstanding service from Youssef!
As someone who regularly purchases high-value tech products, I truly appreciate dealing with professionals — and Youssef exceeded expectations. He was knowledgeable, transparent, and incredibly supportive throughout the entire process of getting my Meta Ray-Ban glasses.
He handled everything smoothly, answered all my questions with patience, and made the experience seamless. It’s rare to find this level of customer care nowadays.
Highly recommended — ask for Youssef if you want a stress-free experience.
AB
A B
Feb 12, 2026
1.0
Expensive for cheaply made glasses. Not giving them my personal information again so they can get hacked and then not tell anyone. btw look up Luxottica hack. The Ray Ban logo is flaking off my shades that are less than a year old. Garbage quality from a garbage company.
WS
Walkman Sardegna
Jan 29, 2026
1.0
😡😡😡😡😡😡😡😡😡😡😡😡Don’t buy Rayban Half serious electronics problems and when you go to ask for the replacement they answer you that you don’t have the requirements, bought in Bologna Ray-ban headquarters the clerks are super nice but unfortunately they can’t provide assistance!
Non comprate ì Rayban Metà gravi problemi di elettronica e quando vai a chiedere la sostituzione ti rispondono che non hai i requisiti, comprati a Bologna sede Ray-ban i commessi super gentili ma purtroppo non possono fare assistenza!
What are the operating hours of the Ray-Ban store at 116 Wooster St. in Soho?
The Ray-Ban store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is the Ray-Ban store located in New York?
The store is located at 116 Wooster St., New York, NY 10012, in the Soho neighborhood.
Does the Ray-Ban Soho store offer in-store service?
Yes, the location is open for in-store service.
How can I contact the Ray-Ban store in Soho?
You can reach the store by phone at +1 212-334-3545.
Where can I find more information or shop Ray-Ban products online?
Visit the Ray-Ban Soho store's online page at https://stores.ray-ban.com/united-states/ny/new-york/116-wooster-st or their featured site http://SunglassHut.com.
What kind of products does the Ray-Ban Soho store specialize in?
Ray-Ban specializes in timeless style sun and prescription eyewear, emphasizing authenticity and freedom of expression.
Which boutique stores are located near the Ray-Ban store in Soho?
Nearby boutiques include Barbara Bui USA and Atelier Beauté CHANEL.
Are there notable clothing stores close to the Ray-Ban location in Soho?
Yes, several clothing stores nearby include Bcbgmaxazria, Equipment, Cinq a Sept, and Ted Baker.
What beauty and cosmetic shops can I visit near the Ray-Ban Soho store?
You can visit Chanel, Atelier Beauté CHANEL, NARS Soho, Nars Cosmetics, and Korres which are nearby cosmetic and beauty supply stores.
How can nearby places like Rev. Annie Lawrence, NYC Wedding Officiant enhance a customer's visit to Ray-Ban Soho?
Customers planning weddings can benefit from visiting nearby vendors like Rev. Annie Lawrence for wedding planning and bridal needs, making Soho a one-stop destination for fashion and event preparation.
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