Ralph Lauren Women's and Home Flagship

Reviews

• LH

  Liu Huan

  Jan 29, 2026
  1.0
  The worst employee to customer contact and protocol. 1- they never answer their flagship phone. 2- nobody wants to work at the store 3 - they are severely preoccupied with other personal things such as texting and talking on their phone. WHAT IS GOING Ralph Lauren’s HR ?!?!? Train your people, better yet fire the entire lot and start a new group.
• EM

  Emma Marler

  Jan 10, 2026
  1.0
  Went to the store hoping to find something for a gala. Went to the second floor to find a purple label dress but no one came to help me in the 15 minutes I spent looking around. Employees were watching videos or texting and not paying attention. Employee got aggressive with me when asking for help so I just left to let them get back to their phones.
• JJ

  jcris

  Jan 2, 2026
  5.0
  nothing but exceptional from work from ian
• JJ

  JOLISA

  Jan 1, 2026
  4.0
  An employee there named Kennie was really helpful to me. He attended to me well and got me everything I needed. Thank you!
• ZZ

  Zia

  Dec 25, 2025
  1.0
  We went to this so called iconic store to buy not gawk. But the staff in the Purple line section on the second or third floor were very unprofessional. After greeting us with hands folded behind their backs, offered no help stood around and then made a comment loud enough for all to here " Only two good costumers today, I hope the day gets better." The date was 22nd December around 1 pm This comment came from a late 40s or so, clean shaven sales guy with possibly an accent. After this comment sank in we left the store in disgust. I have been to Ralph stores in elsewhere in the USA and in Europe Never experienced this level of condescension.