Ralph Lauren Men's Flagship

4.3
520 reviews

About

Clothing StoreChildren's Clothing StoreMen's Clothing StoreWomen's Clothing Store
Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.

Details

  • Curbside pickupAvailable

Location

Ralph Lauren Men's Flagship
867 Madison Avenue, New York, NY
10021, United States

Hours

Reviews

4.3
520 reviews
5 stars
356
4 stars
71
3 stars
22
2 stars
12
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and attentive, several reviews highlighted instances of rudeness and dismissive behavior from employees.

Store Experience

The store is frequently described as beautiful and well-designed, with many customers enjoying the overall shopping experience and ambiance.

Product Availability

Customers expressed frustration over limited product availability and strict return policies, which detracted from their shopping experience.

Staff Knowledge

There are concerns regarding staff knowledge about products, with some customers reporting that employees were uninformed or unhelpful.

Overall Impression

Despite some negative experiences, many customers still regard the store as a must-visit location, appreciating its iconic status and luxury offerings.
  • KP
    Kaya Petekçi
    2 days ago
    5.0
    I won’t say this is one of the best RL store I have ever seen, this is one of the best stores i have ever seen in general. Very welcoming and kind staff, plenty options. It is like a clothing museum! Lovely suits which you won’t see that much in a chain brand nowadays. Definitely worth a visit.
  • CM
    Cake Maker
    6 days ago
    5.0
    An Amazing experience I had due in part to how beautiful the establishment displays an old fashioned aesthetic that more places should embrace. Far too many places appreciate a sterile, sanitized, flavorless approach to merchandising. Definitely worth visiting if you’re a tourist or not.
  • ML
    Michael Lee
    Nov 16, 2025
    5.0
    To the gentleman James at the second floor: The back vent at the bottom of my jacket (not from RRL) was originally stitched closed, and you kindly pointed out that I should open it. Thanks a lot for that!
  • AA
    Adley Atia
    Nov 14, 2025
    2.0
    Went to this store twice recently for some insight on tuxedos and both times, I dealt with this one gentleman who was pretentious, rude and made me never want to return to the store. I wish I got his name to include it in here to hold him accountable. The only reason I am giving it 2 stars instead of 1 is because of the Double R floor employees who are actual human beings and not painfully rude. Will not be returning to this store
  • MT
    Mag Tulsi
    Nov 7, 2025
    5.0
    This is probably one of the best stores I have ever been. The interior is just perfectly welcoming and somehow cozy. We were served by a very nice and professional sales associate. They have an impressive assortment. Probably everything you want. Highly recommend you this experience.

Frequently Asked Questions About Ralph Lauren Men's Flagship

What are the operating hours of Ralph Lauren Men's Flagship store on weekdays?

The store is open from 10:00 AM to 6:00 PM Monday through Thursday, and from 10:00 AM to 7:00 PM on Friday.

Does Ralph Lauren Men's Flagship offer curbside pickup services?

Yes, curbside pickup is available at this location.