Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.
My experience with this store was completely unacceptable. I called ahead to let them know I would be arriving a few minutes before closing to pick up an order, and instead of offering basic customer service, the staff spoke to me with a rude and dismissive attitude. I was reminded-more than once-that they "close at 6" and they "cannot help me," even though I was clearly trying to plan responsibly.
What made it worse was their unprofessional comment asking why I didn't choose shipping since I was coming from far away. That is not only unnecessary but completely out of line for any business that claims to value customers.
There is no excuse for the way I was spoken to. The attitude, the lack of courtesy, and the overall treatment were extremely unprofessional. I will not be returning, and I strongly advise management to address this behavior immediately.
MG
Marc Gonzalez
Dec 2, 2021
4.0
Very courteous staff, made my pickup of an online purchase so smooth.
KB
Katrina B
Jul 31, 2021
4.0
Friendly service, the cloth have a great quality but the variety is limited. We found couple of nice things but we probably would have bought more if they would have had a wider variety of styles.
KL
Kevin Lamboy
Oct 8, 2020
1.0
Purchased a gift online for in store pick-up. Didn't know there are three different stores on the same block. Felt uncomfortable in everyone. The staff member locked the door once I was inside as if I was going to grab something and run out. So I didn't move once I got into the store to make sure I wasn't accused of anything. Won't recommend to friends or family and will not shop here ever again. I need to talk to my family to see why we are even buying things from here. "Bad Vibes".
MH
Moet Harlem
May 4, 2018
1.0
I arrived at 6:59 looking to purchase a newborn gift. However I went in the toddler store the lady instructed me the baby store is on the right. I left out and went next door and the door was locked and I tap to someone and they waked away. I waited a few seconds then was headed back in the car when I looked through the window and they were peeing through a curtain. Smh who turns down money? SHAME ON YOU!
Frequently Asked Questions About Ralph Lauren Baby
What services does Ralph Lauren Baby store offer for pickup?
The store offers curbside pickup service for customer convenience.
Where is Ralph Lauren Baby located?
It is located at 872 Madison Avenue, New York, NY 10021, United States.
What are the opening hours of Ralph Lauren Baby?
The store is open from 10:00 AM to 6:00 PM Monday through Thursday, 10:00 AM to 7:00 PM on Friday and Saturday, and 12:00 PM to 6:00 PM on Sunday.
Is Ralph Lauren Baby open on holidays?
The store is closed on November 27, 2025, in observance of a holiday.
What types of products can I find at Ralph Lauren Baby?
The store offers men's, women's, children's, and baby clothing and accessories representing American style and timeless fashion.
What payment options are accepted at Ralph Lauren Baby?
The store accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, PayPal, and Visa.
Does Ralph Lauren Baby have personal style consultants?
Yes, personal style consultants at the store are happy to assist customers with their needs.
Are there other clothing stores near Ralph Lauren Baby?
Yes, nearby clothing stores include David Lance New York, R by 45 rpm, The Row, and LANVIN New York Madison Ave. Store.
Which nearby places can I visit for beauty or spa services?
Nearby beauty and spa options include John D'Orazio Salon, Sharon Dorram Color, Yossi Yossi, Vicki Morav, and Kristen Leigh Organic Skin Care.
What are some nearby landmarks or cultural spots around Ralph Lauren Baby?
Nearby landmarks and cultural spots include the Gertrude Rhinelander Waldo House and Herbert N. Straus House, which offer historic and artistic interest.