Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.
Many customers reported poor and dismissive service, with several experiences highlighting rudeness and a lack of attentiveness from staff.
Store Atmosphere
The store's design and ambiance received positive remarks, with many customers appreciating its beauty and organization.
Staff Attitude
Numerous reviews indicated a perception of elitism and unwelcoming behavior from staff, particularly towards customers who did not fit a certain appearance.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment regarding service quality was largely negative.
NM
Naafi Mostofa
1 day ago
5.0
Beautiful store, very welcoming staff. Be warned however, no Ralph's coffee memorabilia.
LL
lxy
4 days ago
2.0
No kids clothing. Staff was just chatting on the side. Wasn’t helpful nor friendly
BP
Bogdan Prorocu
Feb 17, 2026
3.0
Been to the store recently and the price online for an item I was looking for it was from $98 down to $89 plus a 20% off. I ask someone if they can much the price they said NO. The item was a cashmere hat for man. Winter sezon it's gone. Don't know what to say.
MD
Mike Dober
Feb 12, 2026
5.0
The best clothing store. Love their designs and style.
EA
Engy Arafa
Jan 27, 2026
2.0
Visited the Ralph Lauren store recently and was disappointed with the service. No one greeted me when I entered, and although I was clearly looking for an item, I wasn’t offered help. When I asked about a specific cap, the response felt rushed and dismissive, and I was ultimately suggested to check Macy’s instead. I expected a more attentive and welcoming experience from a brand at this level.
Frequently Asked Questions About Polo Ralph Lauren
What are the regular opening hours of the Polo Ralph Lauren store at 109 Prince Street?
The store is open Monday to Saturday from 11:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Is the Polo Ralph Lauren store at 109 Prince Street open on major holidays?
The store is closed on certain holidays such as November 27, 2025.
Does the Polo Ralph Lauren store offer curbside pickup service?
Yes, the store provides curbside pickup for your convenience.
Can customers shop in-store at the Polo Ralph Lauren location in New York?
Yes, in-store shopping is available at this Polo Ralph Lauren store.
What payment methods are accepted at the Polo Ralph Lauren store on Prince Street?
The store accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, PayPal, and Visa.
Where can I find more information or shop online for the Polo Ralph Lauren store at 109 Prince Street?
You can visit their website at https://www.ralphlauren.com/Stores-Details?StoreID=8035 for more details.
Is the Polo Ralph Lauren store located near any notable landmarks or attractions?
Yes, it is near the landmark 109 Prince Street, a historical building and monument, which you might want to visit before or after shopping.
Are there other fashion and clothing stores near the Polo Ralph Lauren store at 109 Prince Street?
Yes, nearby stores include Replay NY, Scanlan And Theodore pop up boutique, Sandro Paris, FARM Rio Flagship Store, and ba&sh for additional fashion options.
Can I visit some dining options close to Polo Ralph Lauren at 109 Prince Street?
Yes, Jean Georges Enterprises, a French restaurant, is nearby, offering a great place to dine before or after your shopping trip.
What other types of shops or services are nearby that customers might find interesting?
Nearby you can find jewelry stores like David Yurman and Fragments, shoe stores such as Camper and Schutz, art gallery Morrison Hotel Gallery, and wellness options like Sajé Natural Wellness beauty salon.
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