Location.com logo
Brand Certified

Polo Ralph Lauren

4.1
(536 reviews)

About

Clothing StorePolo Ralph Lauren
Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.

Details

  • DeliveryAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Polo Ralph Lauren
109 Prince Street, New York, NY
10012, United States

Hours

Reviews

4.1
536 reviews
5 stars
344
4 stars
74
3 stars
27
2 stars
14
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and dismissive service, with several experiences highlighting rudeness and a lack of attentiveness from staff.

Store Atmosphere

The store's design and ambiance received positive remarks, with many customers appreciating its beauty and organization.

Staff Attitude

Numerous reviews indicated a perception of elitism and unwelcoming behavior from staff, particularly towards customers who did not fit a certain appearance.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment regarding service quality was largely negative.
  • NM
    Naafi Mostofa
    1 day ago
    5.0
    Beautiful store, very welcoming staff. Be warned however, no Ralph's coffee memorabilia.
  • LL
    lxy
    4 days ago
    2.0
    No kids clothing. Staff was just chatting on the side. Wasn’t helpful nor friendly
  • BP
    Bogdan Prorocu
    Feb 17, 2026
    3.0
    Been to the store recently and the price online for an item I was looking for it was from $98 down to $89 plus a 20% off. I ask someone if they can much the price they said NO. The item was a cashmere hat for man. Winter sezon it's gone. Don't know what to say.
  • MD
    Mike Dober
    Feb 12, 2026
    5.0
    The best clothing store. Love their designs and style.
  • EA
    Engy Arafa
    Jan 27, 2026
    2.0
    Visited the Ralph Lauren store recently and was disappointed with the service. No one greeted me when I entered, and although I was clearly looking for an item, I wasn’t offered help. When I asked about a specific cap, the response felt rushed and dismissive, and I was ultimately suggested to check Macy’s instead. I expected a more attentive and welcoming experience from a brand at this level.

Frequently Asked Questions About Polo Ralph Lauren

What are the regular opening hours of the Polo Ralph Lauren store at 109 Prince Street?

The store is open Monday to Saturday from 11:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Is the Polo Ralph Lauren store at 109 Prince Street open on major holidays?

The store is closed on certain holidays such as November 27, 2025.

Brand Certified Facts from Polo Ralph Lauren

Polo Ralph Lauren partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: