lululemon

4.2
566 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
592 5th Avenue, New York, NY
10036, United States

Hours

Reviews

4.2
566 reviews
5 stars
365
4 stars
84
3 stars
38
2 stars
14
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many customers report rude and unprofessional behavior from staff.

Store Experience

The store is noted for its cleanliness and organization, but several customers experienced long wait times at checkout and poor communication regarding inventory and services.

Product Quality

Customers consistently praise the quality of Lululemon products, highlighting their durability and comfort.

Location Issues

The store's location is convenient, but some customers expressed dissatisfaction with the surrounding environment and safety concerns.
  • FD
    Felicia DiNapoli
    1 day ago
    5.0
    I was here yesterday afternoon and as someone from the Hamptons the customer service at this location is way better than where im from. The staff was sweet and told me about the trade in program for points. Helped me find the right size of the shirt i needed and gave me all these different options for the kind if design i was looking for!!
  • TL
    Taew Lemonade
    6 days ago
    1.0
    This 1 star for the LGBTQ guy (I guess) I met at nighttime 5th ave location. That night before Christmas 2025 I wanted to buy sneakers and this SA firstly seemed to be very helpful until he pointed his LEFT FOOT! to the sneakers on the shelf instead of his hands while he was talking to me. (He only held a tablet at that time) I was SHOCKED!. I had no words. Like what?!?!?! Lululemon, your employee represents your global brand image! Not by his feet! However, I did buy sneakers that he brought to me and a bag with the other SA woman who was very nice.( a blonde, no attitude) mixed feelings though. Go somewhere else.
  • GC
    Gianfranco Cerasi
    Dec 30, 2025
    5.0
    Negozio fornitissimo. Qui va di moda uscire con il pezzo sotto della tuta al posto dei pantaloni: per l'inverno ci sono pantaloni/tute felpati
  • LA
    L A
    Dec 23, 2025
    1.0
    This lululemon store is in a great location and looks nice, but the experience is ruined by the customer service. When you’re checking out, you’re hit with an unexpected, awful charge—and instead of explaining it calmly and clearly, the staff’s attitude is horrible and arrogant. Zero empathy, zero willingness to help, and a tone that leaves you with a bad taste. With service like that, it honestly doesn’t make you want to come back. They really need to improve it, because the store and the brand could offer a much more professional experience.
  • ML
    Mark Lee
    Dec 18, 2025
    5.0
    This place rocks! The staff is friendly, knowledgeable and has a no nonsense “I will get you what you want” style that I can appreciate. I came in looking for something called Align and Wunder Train. An associate(Destiny, you’re the real hero!) quickly helped me find what I wanted and, with the extra help, was even able to make it a set. They didn’t have the top to match the set at the store but was able to place an order for me to pick up at another store. All in all, this stores got it going on!

Frequently Asked Questions About lululemon

What are the operating hours of lululemon on weekdays?

On Mondays, lululemon is open from 9:00 AM to 8:00 PM. From Tuesday to Friday, it operates from 10:00 AM to 8:00 PM.

Does lululemon at 592 5th Avenue offer in-store pickup services?

Yes, lululemon offers in-store pickup services at their location on 592 5th Avenue.