A community focused store that offers athletic wear & accessories, an in-store studio, healthy cafe and a space to gather for events and experiences.
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Product Quality
Customers appreciate the quality of the products, although there are complaints about inconsistent sizing and issues with specific items.
Store Environment
The store is noted for being spacious and well-stocked, but some customers reported uncomfortable experiences due to staff behavior and construction noise.
Checkout Experience
Many reviews highlight long wait times at checkout and issues with staff efficiency, leading to frustration among customers.
MH
Melissa Huerta
Feb 7, 2026
5.0
Extremely kind staff and security, they were closing early due to weather and I was here for one day from out of state and had a pick up order. They were very nice and let me pick it up even thought they had just closed. Thank you!!
YD
Yosser D'Avanzo
Jan 17, 2026
5.0
Malikai was super helpful with a return, and really fun vibes while we were stressed!
SS
Sofia
Jan 10, 2026
5.0
David at the register was awesome and the staff here was absolutely fantastic. Super helpful and great overall experience in-store.
SM
Salome Mora
Jan 7, 2026
1.0
The people who work there are really not qualified to solve problems related to purchases. It's a waste of time
LC
Leon Chayet
Dec 23, 2025
5.0
Love this store. It has all the seasonal wear you need. I got the perfect NYC winter fits while visiting the city. Great service, and the location is even better, right in the heart of Soho next to shops and restaurants. Easy 5 stars!
What products and services does lululemon at 520 Broadway offer?
lululemon offers technical athletic apparel for yoga, dancing, and other activities, an in-store studio, a healthy cafe, and hosts events and experiences.
What are the store hours for lululemon on Broadway?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 8:00 PM, with special holiday hours noted.
Does lululemon offer in-store pickup options?
Yes, lululemon offers in-store pickup services for customer convenience.
How can I contact lululemon's Soho Broadway store?
You can reach them at +1 332-239-6948 or email sohobroadway-store@lululemon.com.
Where is lululemon located in New York?
lululemon is located at 520 Broadway, New York, NY 10012, USA.
What is lululemon's mission statement?
lululemon aims to elevate the world from mediocrity to greatness by creating components for people to live longer, healthier, fun lives.
Are there any nearby health facilities around lululemon's Soho Broadway location?
Yes, Pearl Health, a family practice and hospital, is nearby and can be a convenient stop for health needs before or after shopping.
What nearby shopping options are available around lululemon's store?
Nearby shopping includes Edikted clothing store, Dune London shoe store, Michael Kors boutique, and Marciano women's clothing store, offering customers diverse fashion options.
Are there any event venues close to lululemon where I can attend or host events?
Hot Studio is a nearby venue and event space that customers might consider for events after visiting lululemon.
How can nearby coworking spaces help me connect with lululemon's community events?
The nearby WeWork Coworking & Office Space can facilitate community connections and networking opportunities linked to lululemon's events and experiences.
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