Kate Spade

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase. Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details. For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include: <br/> • Style number (can be found on the white tag inside the product)<br/> • Photos of the item clearly showing the problem<br/> • A copy of the proof of purchase (original receipt, gift receipt, or online order number)

• When can I pick up my purchase?<br/> You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/> • What information do I need to pick up my order?<br/> A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/> • Where do I go when I arrive ?<br/> Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/> • How long will the store hold my order for?<br/> You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/> • I can't pickup my order right away. Can I request an extension?<br/> Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/> • How can I cancel or return my order?<br/> If you would like to cancel or return your order, please refer to our return policy.

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

You can find a variety of products including purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, all designed to add chic and polished ease to your everyday style.

Kate Spade at 610 5th Ave is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM. Note that holiday hours may vary.

Yes, in-store pickup is available. You will receive an email when your order is ready, typically within three hours. Orders placed before 1 PM can usually be picked up the same day.

Bring a copy of your order confirmation and a valid photo ID. Inform an associate you are here for pickup, and they will assist you at the checkout counter. Orders will be held for 48 hours.

Yes, items bought on Katespade.com can be returned or exchanged at this specialty shop, excluding airport and department store locations.

They accept American Express, Cash, Discover, Klarna, Mastercard, Paypal, and Visa.

Yes, full-price items still in stock are eligible for a one-time price adjustment within 7 days if marked down. Final sale and promotional purchases are excluded.

You can set up Apple Pay or Google Pay for the Klarna digital credit card created on the Klarna app. Stores accepting these payment methods will treat Klarna as any other contactless payment.

Nearby you can find Alfredo of Rome (Italian restaurant), Tiffany & Co. (jewelry and gifts), and The Channel Gardens, a public plaza and landmark with a fountain. These places offer dining, shopping, and sightseeing opportunities for customers before or after visiting Kate Spade.

Yes, Aesop Rockefeller Center, a store offering hair supplies, skin care, and cosmetic products, is located nearby for your beauty needs.

Absolutely. Customers can enjoy a meal at nearby restaurants such as Alfredo of Rome (Italian cuisine) or NARO (Asian diner) before or after shopping at Kate Spade.