We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Talk about poor customer service. I walked in to do some browsing. Two store employees looked right at me, did not say hello or ask me if I needed help. Walking further into the store, a third employee looked right at me, no greeting or offer for assistance. I guess JCrew doesn’t want my money and that’s fine! I’ll happily give it to someone else. Will never enter your store again.