Business Details
30 Rockefeller Plaza, New York, NY
10112, United States
Certified by J.Crew • Mar 01, 2026
(212) 765-4227
Certified by J.Crew • Mar 01, 2026
https://stores.jcrew.com/us/ny/new-york/30-rockefeller-plaza
Certified by J.Crew • Mar 01, 2026
About
Certified by J.Crew • Mar 01, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreShoe StoreFashion Accessories StoreJ.Crew
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by J.Crew • Mar 01, 2026
Hours
Certified by J.Crew • Mar 01, 2026
Reviews
4.3
252 reviews
5 stars
156
4 stars
50
3 stars
20
2 stars
7
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The store has received mixed feedback on customer service, with many praising individual staff members for their helpfulness, while others reported rude or dismissive behavior from certain employees.
Staff Attentiveness
Several reviews highlighted the attentiveness and friendliness of the staff, with many customers appreciating the personalized assistance they received during their shopping experience.
Store Atmosphere
Customers enjoyed the store's pleasant atmosphere and location, noting it was not overcrowded and had a nice layout.
Product Quality
The quality of the clothing was generally well-received, with many customers expressing satisfaction with their purchases.
Checkout Experience
Some customers reported frustrations with the checkout process, citing long wait times and unhelpful cashiers.
- MGMay G.Dec 16, 20255.0Nice store, not overcrowded, a lot of attentive staff
- ANAndre NehorayoffNov 29, 20255.0Best customer service award goes to Daniel! They had run out of a coat my partner wanted to exchange for her size and he coordinated for us to get one off the mannequin so that she wouldn’t be in the cold without a coat! We will certainly be back!
- GBGeorge BenaroyaNov 1, 20255.0It’s a.great store. What I liked best? The staff. One of them was Tarima. What I liked is that she was genuinely helpful with no pressure whatsoever. I’ll shop at this store
- VHVincent HillOct 23, 20255.0Very helpful and attentive
- YDYesim DoganciogluSep 22, 20252.0While the store has a good location, the customer service I received was unacceptable. When I asked an employee about different color options for a tie, his immediate and dismissive response was to tell me to shop at Banana Republic. His comment was rude and assumed I could not afford to purchase a product there. This negative interaction caused me to leave without making a purchase. I found much better quality and a far more pleasant experience at Charles Tyrwhitt, where I ended up buying two ties.
Frequently Asked Questions About J.Crew
What products and brands does J.Crew Rockefeller Center offer?
J.Crew Rockefeller Center offers timeless clothing including cashmere, coats, blazers, pants, and collaborates with cool brands to bring creative styles for men and women.
What are the store hours for J.Crew at Rockefeller Center?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does J.Crew Rockefeller Center offer in-store pickup and same-day delivery?
Yes, J.Crew offers both in-store pickup and same-day delivery services at the Rockefeller Center location.
What payment options are accepted at J.Crew Rockefeller Center?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is J.Crew Rockefeller Center wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What is the contact information for J.Crew at Rockefeller Center?
You can reach the store by phone at +1 212-765-4227 or by email at store.581@jcrew.com.
Where is J.Crew Rockefeller Center located?
J.Crew is located at 30 Rockefeller Plaza, New York, NY 10112, USA.
What nearby places can I visit before or after shopping at J.Crew Rockefeller Center?
Nearby attractions include the Rockefeller Center landmark and cultural center, Asian American Bar Association of New York (AABANY), and the Asian American Bar Association of New York (AABANY).
Are there good dining options near J.Crew Rockefeller Center?
Yes, nearby restaurants include Thai Trade Center, Starbucks, Bottom of the Rock, Five Acres, and Shake Shack.
How can I easily get to J.Crew Rockefeller Center?
J.Crew is located within Rockefeller Center, a major landmark with many public transit options nearby, making it easy to reach by subway or bus.
Brand Certified Facts from J.Crew
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Certified March 01, 2026Yext Knowledge Graph
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