Excellent customer service. Andrew (I hope that was his name) was very knowledgeable and helpful without being pushy. He genuinely cared that I left the store happy. Thank you for that, and I highly recommend visiting this location to all customers.
EK
edholly kuykendall
Nov 12, 2025
5.0
I’ve always enjoyed shopping at this particular location. Absolutely every singled salesperson I’ve ever encountered there has been incredibly professional and helpful. I recently had a shipping issue with some items I purchased in the store and Carlos, the manager, was incredibly helpful and accommodating.
JP
Jhiggy Pri
Nov 8, 2025
5.0
Polite, helpful, and respectful. Great experience. Discounted my items for me just because. Will be going back.
LS
Lucy Sun
Sep 8, 2025
5.0
This J Crew store is amazing! Amazing service and the set up is oddly relaxing, sort of as if things aren’t “done up” in a warehouse causal way that doesn’t put pressure on the shopper. Very unlike the j crew at Rockefeller for example. The manager and everyone who works there is so positive and helpful, and ENGAGED. They’ll chat you up, offer suggestions, and really help you try out things you wouldn’t think to try. Sometimes you’re in and out fast, but other times you’re looking for inspiration, something fun, cool outfit ideas, and you don’t want ppl from Madewell acting like you shouldn’t try to have a real conversation with them. You want someone to cheer for you, and brighten up your day. I’ve never missed at this particular j crew shop. It’s got amazing energy.
The J.Crew store is located at 75 Spring Street, New York, NY 10012.
What are the operating hours of the J.Crew store?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Does J.Crew offer in-store pickup or delivery services?
Yes, J.Crew offers in-store pickup services.
What types of products can I find at the J.Crew store?
You can find women's, men's, men's suiting, children's clothing, and shoes at J.Crew.
What payment options does J.Crew accept at this location?
J.Crew accepts payment via Afterpay, American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, PayPal, Samsung Pay, and Visa.
Is there free Wi-Fi available at the J.Crew store?
Yes, the store offers free Wi-Fi for customers.
How can I contact the J.Crew store on Spring Street?
You can contact the store by phone at +1 332-275-4656 or via email at store.834@jcrew.com.
Can I plan a visit to the J.Crew store and then grab coffee nearby?
Yes, after your visit to J.Crew, you can enjoy a coffee at nearby Starbucks, which is within walking distance.
Are there any skincare or dermatology services near the J.Crew store?
Yes, several dermatologists and skincare centers including Spring Street Dermatology and Dr. Sapna Palep are located nearby, perfect for a skincare appointment before or after shopping.
What other shopping options are near J.Crew at 75 Spring Street?
Nearby shopping options include Allbirds and Rockets of Awesome, both offering clothing and shoe selections.