Business Details
About
Jewelry StoreWatch StoreJewelry DesignerDiamondsGold DealerJewelerWedding JewelryDiamond Dealer
We are a premier NYC jewelry company with an established storefront located in the heart of New York city's Diamond Jewelry district. We specialize in the custom jewelry designs and wholesale of a wide array of exquisite designs of Diamond Watches and Diamond Jewelry including Rings, Earrings, Bracelets, Necklaces, Pendants, and more. We are proud to present an extensive collection of uniquely designed items at highly affordable, factory-direct prices. We offer a wide array of 10k, 14k and 18k gold jewelry that includes a selection of White, Yellow or Pink (also called Rose Gold or Red Gold), as well as sterling silver and platinum options. We strive for the highest degree of customer satisfaction by offering quality merchandise, amazing selection, incredible prices, and one of the leading customer service departments in the industry that delivers 24/7 customer support. We offer financing, free FedEx shipping, 30 day returns and we also specialize in custom orders. Visit us our online store or stop by our NYC store today!
Details
- DeliveryAvailable
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
560 reviews
5 stars
502
4 stars
24
3 stars2
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and patient staff, highlighting their exceptional service during the purchasing process.
Product Quality
Overall, customers expressed satisfaction with the quality and craftsmanship of the jewelry, noting that items met or exceeded their expectations.
Pricing
Numerous reviews mentioned the competitive pricing and great value for the quality of products offered, making it a popular choice for jewelry purchases.
Shipping Issues
Some customers reported delays and issues with shipping, particularly regarding returns and refunds, indicating a need for improvement in this area.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding product authenticity and customer service, suggesting inconsistency in customer satisfaction.
- POPatrick Osten4 days ago5.0Top-tier selection of Rolex watches in the area. I had the best time shopping with these guys!
- APAlfonso Luis Patron6 days ago5.0I recently purchased a Rolex Datejust 41 mm with diamonds, and I couldn’t be more satisfied with my watch—it is absolutely beautiful. What truly made the experience exceptional was the outstanding customer service provided by Mark. He made me feel secure throughout the entire process and was always willing to help with questions and different options. I started the year with the watch of my dreams, and I highly recommend this store to anyone looking to purchase this type of luxury product.
- SBSheri BeaversJan 4, 20265.0I love ❤️ to order from this company.Always happy with the service 😊😎
- KJKyle JacobsDec 10, 20255.0Beautiful diamond necklace for an outstanding price. My wife is obsessed with it! And I want to thank all of the staff for helping pick the best option. You guys made it so much easier!
- BBBrian BoehmDec 3, 20255.0This is my second purchase from ItsHot. I purchased a black diamond bracelet. I love it so much! The quality, craftsmanship is beautiful, high quality and sturdy. The jewelry & prices are top notch. Shipping is fast & pieces come beautifully, safely & securely packaged. I highly trust this business. I can't say much about customer service as I only talked to them once awhile back but they were professional, knowledgeable & friendly. Definitely recommend ItsHot.
Frequently Asked Questions About ItsHot Diamond Jewelry & Watches
What types of jewelry does ItsHot Diamond Jewelry & Watches offer?
ItsHot specializes in diamond jewelry including rings, earrings, bracelets, necklaces, pendants, and more, with options in 10k, 14k, 18k gold, sterling silver, and platinum.
Which luxury watch brands can I find at ItsHot Diamond Jewelry & Watches?
You can find luxury watch brands such as Rolex, Breitling, Hublot, and Cartier at ItsHot Diamond Jewelry & Watches.
Where is ItsHot Diamond Jewelry & Watches located?
ItsHot Diamond Jewelry & Watches is located at 48 West 48th St., Suite 302, New York, NY 10036, USA.
What are the store hours for ItsHot Diamond Jewelry & Watches?
The store is open Monday through Friday from 11:00 AM to 6:30 PM and is closed on weekends.
Does ItsHot Diamond Jewelry & Watches offer custom jewelry services?
Yes, ItsHot specializes in custom jewelry designs and custom orders.
What payment options are accepted at ItsHot Diamond Jewelry & Watches?
ItsHot accepts American Express, Apple Pay, Cash, Discover, Financing, MasterCard, PayPal, and Visa.
Does ItsHot Diamond Jewelry & Watches provide accessibility services?
Yes, ItsHot has wheelchair accessible entrance and parking, offers in-store shopping, onsite services, and 24/7 customer support.
What notable jewelry stores are located near ItsHot Diamond Jewelry & Watches that I might also visit?
Nearby notable jewelry stores include Divine Jewells Inc, Daniel's Jewel Art, Elite Jewelry Casting, and Rainbow Ratan Co., Inc., which are part of New York City's Diamond Jewelry district.
Are there any nearby places to store luggage if I am visiting ItsHot Diamond Jewelry & Watches as a traveler?
Yes, Bounce Luggage Storage - Chelsea is a nearby place that provides luggage storage services, making it convenient for travelers visiting the store.
What local services are available near ItsHot Diamond Jewelry & Watches for customer convenience?
Nearby services include jewelry manufacturers like USA Micro Setting and Finishing Inc, professional arts services at Rockstone Studios, and even nearby dining options such as Mr. Sun, an Asian restaurant.