Framebridge

4.8
157 reviews

About

Picture Frame ShopGift ShopCorporate GiftsHome Goods Store
You can Framebridge just about anything. Shop online or visit us in store to browse frames, explore our gallery wall, drop off your art for an order or ask an expert designer for help with a project. Choose to ship your finished frame to the store or right to your door. Whatever you treasure, make it last. Walk-ins welcome, no appointment required.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Framebridge
1327 Third Ave, New York, NY
10021, United States

Hours

Reviews

4.8
157 reviews
5 stars
147
4 stars
0
3 stars
1
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Xavier, Kelly, and Paige, for their helpfulness, patience, and expertise in guiding them through the framing process.

Quality Control

There were significant concerns regarding quality control, with multiple reports of issues such as wrong sizing and flaws in the frames, indicating a need for improvement in production.

Speed of Service

Many customers appreciated the quick turnaround time for framing services, often receiving their orders within a couple of weeks.

Pricing

Customers found the pricing to be fair and competitive, often highlighting the value for the quality of service received.

Creative Input

Staff members were noted for their creativity and ability to provide valuable suggestions for framing options, enhancing the overall customer experience.
  • AD
    A D
    6 days ago
    5.0
    Everyone here is so sweet and helpful! Such a pleasure working with them
  • VS
    Vedanta S
    Oct 19, 2025
    1.0
    I really wanted to like this framing company, but after three separate attempts, each order had to be sent back due to issues — wrong sizing, chipped corners, or other flaws. It’s been nearly three months, and what should have been a simple framing job turned into a long, frustrating process. To be clear, Xavier at the store has been fantastic — professional, patient, and always trying to make things right. But it’s clear the company has serious quality control issues at the production level. I hope management takes this feedback seriously, because the customer-facing team deserves better support from their operations side. I will update this after the frames come back the fourth time.
  • MR
    Monica Ray.
    Jul 9, 2025
    5.0
    The service was exceptional. Two trainee sales agents and I think the owner/manager helped me choose what I wanted. They suggested different frames and how I could hide an imperfection on a certificate. They took pictures and simulated what the final product would look like. Pickup was ready within 2 weeks, as promised. They opened the box up and showed it to me to make sure I was happy. They even attached temporary handles to my big box, so that I could carry it easily. Additionally, the price was very fair. This will be my go-to place for all my framing needs in the future.
  • JT
    Julia Teri
    May 31, 2025
    5.0
    Xavier was a huge help and very patient going through the multiple frame/matte options with me! I can’t wait to see what the finished product will look like in my home! Thanks framebridge team!!!
  • BP
    baylen posner
    May 31, 2025
    5.0
    Xavier did a great job using some tech so we could see what it looked like framed

Frequently Asked Questions About Framebridge

What types of items can I frame at Framebridge in the Upper East Side?

You can frame just about anything including art, digital photos, objects, posters, and textiles at Framebridge.

Can I visit the Framebridge store in person to browse frames?

Yes, you can visit the Framebridge store at 1327 Third Ave to browse frames, explore their gallery wall, or drop off your art without an appointment.