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Edible Arrangements

2.9
(134 reviews)

Business Details

221 West 14th St, New York, NY
10011, United States
(646) 540-3980

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie ShopEdible Arrangements
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
221 West 14th St, New York, NY
10011, United States

Hours

Reviews

2.9
134 reviews
5 stars
56
4 stars
4
3 stars
4
2 stars
7
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members for their helpfulness, while others reported rude and unprofessional behavior.

Delivery Issues

Numerous complaints about late or missing deliveries, with many customers expressing frustration over unfulfilled orders.

Product Quality

Inconsistent quality of products received, with reports of spoiled fruit and poorly presented arrangements.

Positive Experiences

Some customers had positive experiences with specific staff members who went above and beyond to assist with orders.
  • DN
    Darika Nicholas
    Feb 11, 2026
    1.0
    Please do not choose this store to service your order. My order was delivered today, and it was missing balloons. While that was disappointing, it was minor compared to what happened next. The delivery person repeatedly used racial slurs toward my husband and doubled down on his behavior because he was having trouble scanning the order correctly. He stated, “I have to scan it before I give it to you, and you’re not getting it until I scan it,” and continued using offensive language. This behavior was completely unacceptable. I contacted the corporate number today and was told I needed to call the store that fulfilled my order. When I spoke with a representative around 2:45 PM, I did not even receive an apology. I was told I would have to wait 2–3 business days for a manager to get back to me. This was a huge letdown on my husband’s birthday. I rarely leave negative reviews, but this experience left me no choice. This may be my last time ordering from Edible Arrangements. What happened today was unexpected and unacceptable.
  • JK
    Jessica Karaqi
    Dec 28, 2025
    5.0
    Very happy with the service. I needed something fresh and done fast. The girl working today was sweet and very helpful.
  • JD
    Jessica Davila-Okeefe
    Dec 18, 2025
    1.0
    I placed an order for 1 hour delivery at 10:30 am paying a large fee and tip however the order was not delivered until 5 hours later AFTER the recipient left the office. This place rips off. I called customer service to get a refund and they agreed to issue it except they kept the tip. DON'T WASTE YOUR TIME OR MONEY.
  • MF
    Michelle Fogel
    Jun 15, 2020
    1.0
    If I can give this zero stars, I would. I played an order and paid 10 extra dollars for it be delivered same day. Not only was it not delivered, but it was not even made simply "order received by store". I tried the store yesterday and today was on hold for 2 hours both times and no response. Tried emailing, also no response. DO NOT order from here.

Frequently Asked Questions About Edible Arrangements

What types of products does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with items like chocolate-covered strawberries, dipped fruits, cookies, desserts, flowers, bakery items, balloons, and gifts.

What are the store hours for Edible Arrangements?

Edible Arrangements is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sunday from 10:00 AM to 4:00 PM.

Brand Certified Facts from Edible Arrangements

Edible Arrangements partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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