Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Curbside pickupNot available
Location
DSW Designer Shoe Warehouse - Newly Remodeled
40 East 14th Street, New York, NY
10003, United States
Hours
Reviews
4.1
1,766 reviews
5 stars
872
4 stars
507
3 stars
225
2 stars
61
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for being helpful and attentive, while others were criticized for rudeness and poor service.
Product Selection
Customers appreciated the wide variety of shoes available, but some noted limited stock for certain sizes and styles.
Checkout Experience
Many customers reported long wait times at checkout and dissatisfaction with the requirement to sign up for a rewards program to use self-checkout.
Store Environment
The store was described as spacious and well-organized, but some customers found it noisy and overcrowded.
Pricing
Customers generally found prices to be competitive, but some felt that discounts were misleading or not as significant as expected.
- JNJeff Nunez3 days ago1.0One of your employees Jeffrey young gave me attitude and told someone else to help me , Jeffrey also makes threats on his Facebook to hurt dsw staff if he doesn’t get his way , he is extremely unsafe and makes me not want to shop here . Please take disciplinary action no one like this should work for any company
- OCO CNov 4, 20255.0Great store for men women and kids to find good foot wear all Year long
- APAS ParmarOct 29, 20254.0Excellent place to get wide variety of shoes across multiple brands. Incidentally the shoe I was interested in had my size not available. Probably just incidental.
- MSMichael SerafinoOct 25, 20252.0Poor selection of men’s work boots. Clearance signage is misleading, tags with additional discounts indicated are not honored.
- HWHelene Greenberg WymanOct 18, 20255.0I wanted to acknowledge the special customer care I received from ‘WENDY’ I had been drawn to DSW Union Square location by an advertisement of the ‘Vince Simone Bootie.’ Wendy patiently spent an inordinate amount of time searching for the elusive bootie ..( it was not in-store but available online ) Once located she took additional care to apply allowable discounts … I was also assured the Simone Bootie would be shipped within 4-5 business days… Wendy also assuaged my concern if the bootie did not fit et al. please feel free to return to the Union Square location.. Wendy is an exceptional customer care employee and should be rated 5 stars.
Frequently Asked Questions About DSW Designer Shoe Warehouse - Newly Remodeled
What brands of shoes can I find at DSW Designer Shoe Warehouse - Newly Remodeled?
DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
What are the store hours for DSW Designer Shoe Warehouse - Newly Remodeled?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM. On holidays such as November 23, 2025, the hours are 10:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup for online orders?
Yes, DSW offers in-store pickup for customers, but delivery services are not available.
What payment methods are accepted at DSW Designer Shoe Warehouse - Newly Remodeled?
The store accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Where is DSW Designer Shoe Warehouse - Newly Remodeled located?
It is located at 40 East 14th Street, Union Square, New York, NY 10003, USA.
What additional services does DSW provide besides shoe sales?
DSW offers shoe donation, shoe repair services, and has a free Rewards program with perks like certificates and special offers.
Can I shop at DSW Designer Shoe Warehouse in-store?
Yes, in-store shopping is available at this location.
Which nearby health and wellness spots can I visit when shopping at DSW?
You can visit Rehoboth Spa Lounge for relaxation or Dr. Gigi Chow N.D. for acupuncture and alternative medicine nearby.
What are some nearby dining options around DSW Designer Shoe Warehouse?
Nearby dining includes KazuNori for sushi, The Halal Kitchen food truck, Union Square Pizza, and Luke's Lobster Union Square for seafood.
How can I access DSW Designer Shoe Warehouse conveniently using public transportation?
You can use the Union Square - E 14th St & University Pl transit station, which is close to the store, making your visit easy via public transport.