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DSW Designer Shoe Warehouse - Newly Remodeled

4.1
(1730 reviews)

Business Details

40 East 14th Street, New York, NY
10003, United States
(212) 674-2146
https://stores.dsw.com/usa/ny/newyork/dsw-designer-shoe-warehouse-union-square---e-14th-st---university-pl.html

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse - Newly Remodeled
40 East 14th Street, New York, NY
10003, United States

Hours

Reviews

4.1
1,730 reviews
5 stars
850
4 stars
497
3 stars
223
2 stars
60
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were reported as rude and unprofessional.

Store Organization

Customers noted issues with store layout and organization, including long checkout lines and inefficient staff management.

Product Availability

There were complaints about limited stock for certain sizes and styles, but many customers appreciated the variety of shoes available.

Checkout Experience

The checkout process was frequently criticized for being slow and requiring customers to sign up for a rewards program to use self-checkout.
  • EA
    Espen Antonsen
    4 days ago
    1.0
    This store is a hazard. I visited on 24th February around 6PM and picked up a pair of shoes from an isle and was cut in my finger by a drawing pin hidden in the shoe. I started bleeding from the cut! Thankfully I did not grab it too hard and thankfully it was me and not a child that grabbed this shoe. I alerted one of the staff who didn't care at all. I told him to contact the manager who then asked if I needed some first aid but apart from that didn't follow up any more. He did mention the pin was left from the alarm. The pin was facing straight up from the eyelet of the shoe. Very dangerous. Stay away from this shop unless you want to poked and bleed!
  • CR
    Cassidy R
    Feb 2, 2026
    1.0
    This store is horrible having to due with the managers especially the one called lissete she is condescending and impatient this lady is rude to her employees and needs to be shipped where she cane from
  • KK
    K.K. Kua
    Jan 26, 2026
    5.0
    Lisette, the manager, is a saint with a heart of gold!!! She needs to be recognized for going above and beyond. Called the morning of the snowstorm and staff said closing at 1pm. Got to store at 12pm and the signs ln the doors said closing earlier at noon. There were no more customers in the store. When I told the staff I needed dress shoes for an interview, Lisette let me in and told me I have 10mins before she closes up all the registers. I have never had a private shopping experience quite like this EVER!
  • TP
    Theodore Price
    Jan 20, 2026
    5.0
    Wonderful customer service from Sophia!
  • KP
    Katherine Peñaloza
    Jan 15, 2026
    5.0
    Me encantó esta tienda, tiene mucha mucha mucha variedad, sin perderte de lo último, los precios están bastantes bien, y puedes hacer una prueba a cerca de tu pisada y así comprar una plantillas especiales de manera gratuita. Nos atendieron super amable y la tienda es súper céntrica.

Frequently Asked Questions About DSW Designer Shoe Warehouse - Newly Remodeled

What brands of shoes can I find at DSW Designer Shoe Warehouse - Newly Remodeled?

DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.

What are the store hours for DSW Designer Shoe Warehouse - Newly Remodeled?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM. On holidays such as November 23, 2025, the hours are 10:00 AM to 7:00 PM.

Brand Certified Facts from DSW Designer Shoe Warehouse - Newly Remodeled

DSW Designer Shoe Warehouse - Newly Remodeled partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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