DSW Designer Shoe Warehouse

4.3
3014 reviews
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Business Details

213 West 34th Street, New York, NY
10001, United States
(212) 967-9703
https://stores.dsw.com/usa/ny/newyork/dsw-designer-shoe-warehouse-34th-street---between-7th-and-8th-ave.html
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About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
213 West 34th Street, New York, NY
10001, United States

Hours

Reviews

4.3
3,014 reviews
5 stars
1,638
4 stars
865
3 stars
324
2 stars
97
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being praised for helpfulness while others were reported as rude or unhelpful.

Product Selection

Customers appreciated the wide variety of shoes available, although some noted limited options for specific categories like men's dress shoes.

Store Experience

The store layout and cleanliness received positive feedback, but there were complaints about long checkout lines and disorganization.

Pricing

Many customers found prices to be reasonable and appreciated the discounts available, though some felt certain items were overpriced.

Online Order Issues

Several customers reported problems with online orders and exchanges, indicating a need for improved communication and processing.
  • JN
    Jeff Nunez
    3 days ago
    1.0
    One of your employees Jeffrey young gave me attitude and told someone else to help me , Jeffrey also makes threats on his Facebook to hurt dsw staff if he doesn’t get his way , he is extremely unsafe and makes me not want to shop here . Please take disciplinary action no one like this should work for any company
  • MJ
    mac jackson
    Nov 8, 2025
    5.0
    We stopped by recently in a rush to replace my white boots before an appointment, and Jose was incredibly helpful the moment we walked in. He immediately pointed out the boots on sale—60% and 40% off—and then went above and beyond by showing us an even nicer pair of white loafers at a better price. Jose has a great eye for style and made the whole experience so easy. Nicole at the front was just as wonderful—she helped us find the quickest route to our next stop and even held the box so we could snap a quick photo. Huge thanks to both Jose and Nicole for their outstanding service!
  • TR
    Tey Renee
    Nov 2, 2025
    5.0
    I just came to pick up my merchandise I ordered. Service was pleasant and prompt. Some lady tried to skip me but the employee did the right thing.
  • DD
    Delphine
    Oct 27, 2025
    2.0
    Nous y sommes allés hier il y a du choix en chaussures, nous avons trouvés un bonnet et des accessoires mais la vendeuse à oublié de retirer l'anti vol. Nous devons donc y retourner et l'attente à la caisse etait interminable alors qu'il y avait que peu de clients le soir la. Mais les caissières avaient pas envie d'être la et était pas très sympathique.
  • DP
    Dylan P
    Oct 25, 2025
    1.0
    Was trapped in their elevator for over an hour. Was only offered a small discount and basically told there was nothing else they could do. Did not seem very apologetic or like they cared much. Kept acting like they did me a favor for giving me just a discount for everything. Terrible experience especially since I don't even live here, I came here directly from the train station so I could get shoes for an event. Now I have missed that event and paid for shoes I barely wanted because they made it seem like they would comp them.
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Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of shoes and brands does DSW Designer Shoe Warehouse offer?

DSW offers over 25,000 pairs of designer shoes for men, women, and kids, featuring brands like Nike, Cole Haan, Sperry Top-Sider, Puma, and more.

What are the store hours for DSW Designer Shoe Warehouse in New York?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM, with special holiday hours on November 23rd, 2025 from 10:00 AM to 7:00 PM.