Brand Certified
Dr. Martens Union Square
4.5(342 reviews)
Certified by Dr. Martens Union Square • Mar 01, 2026
Business Details
868 Broadway, New York, NY
10003, United States
Certified by Dr. Martens Union Square • Mar 01, 2026
(646) 449-0086
Certified by Dr. Martens Union Square • Mar 01, 2026
https://www.drmartens.com/us/en/
Certified by Dr. Martens Union Square • Mar 01, 2026
About
Certified by Dr. Martens Union Square • Mar 01, 2026
Shoe Store
Dr. Martens is an iconic British footwear brand founded in Northamptonshire, England. Its first silhouette, the 1460 boot - named after the date it was produced - rolled off the production line on 1st April 1960. Originally chosen by workers for their air-cushioned comfort and durability, “Doc’s” or “DM’s” boots and shoes were later adopted by musicians and subcultural pioneers who took them from the street to the global stage.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Dr. Martens Union Square • Mar 01, 2026
Hours
Certified by Dr. Martens Union Square • Mar 01, 2026
Reviews
4.5
342 reviews
5 stars
262
4 stars
43
3 stars
13
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Miri, Teejay, and Christina going above and beyond.
Store Atmosphere
The store was described as fun and welcoming, creating a positive shopping experience for customers.
Product Knowledge
Staff demonstrated a strong understanding of the products, providing valuable advice on sizing, fit, and care.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with service, particularly regarding perceived discrimination and lack of attention.
Product Quality Concerns
A few customers expressed dissatisfaction with the quality of the shoes, noting issues with comfort and durability.
- TMTess Mihaliak4 days ago5.0We're helpful but I wish they had more sizes in store. But I ordered when I was there and my shoes arrived the next day
- YCYUSUF CAKIRCAFeb 20, 20261.0The staff were not helpful at all and were very rude. It was the worst experience I’ve ever had. I will never come back.
- MEMelody EngleFeb 17, 20265.0Christina, the store manager, was so amazing! So kind and a great time.
- CGCINDY GULLOJan 8, 20265.0Eileen was the best help ever ! Almost didn’t get a pair until she helped me out ! :))
- KBK BDec 18, 20255.0Everyone at this location was super friendly, nice, and felt really welcoming. Teejay helped me find my perfect size in mary jays, and showed me several styles they thought I’d like - thank you thank you! I didn’t feel rushed at all despite it being the holiday season.
Frequently Asked Questions About Dr. Martens Union Square
Where is Dr. Martens Union Square located?
Dr. Martens Union Square is located at 868 Broadway, New York, NY 10003, USA.
What are the store hours for Dr. Martens Union Square?
The store is open Monday to Thursday and Sunday from 11:00 AM to 7:00 PM, and on Friday and Saturday from 11:00 AM to 8:00 PM.
Does Dr. Martens Union Square offer delivery services?
Yes, Dr. Martens Union Square offers delivery but does not provide same-day delivery.
Can I pay with mobile NFC or credit cards at Dr. Martens Union Square?
Yes, the store accepts payments via mobile NFC, credit cards, and debit cards.
Does Dr. Martens Union Square sell shoes for men, women, and children?
Yes, the store sells shoes for men, women, and children.
Is Dr. Martens Union Square welcoming to the LGBTQ community?
Yes, Dr. Martens Union Square welcomes LGBTQ customers.
What types of products does Dr. Martens Union Square specialize in?
The store specializes in shoes and boots, catering to various individual styles including workers and non-conformists.
What nearby restaurants can I visit before or after shopping at Dr. Martens Union Square?
Nearby dining options include Clarke's Standard (burger restaurant), Minuto Bauli (bar, pub, cafe), Roast Kitchen (American restaurant), Express Manna Kitchen (Korean restaurant), Juice Generation (smoothie juice bar, cafe), Chipotle Mexican Grill, and ABC Kitchen (American restaurant).
Are there other shoe or fashion stores near Dr. Martens Union Square?
Yes, nearby shoe and fashion stores include Scotch & Soda and Steve Madden, which you might explore for additional styles.
What transit or shopping-related stores are near Dr. Martens Union Square that could assist with my visit?
Nearby stores that could assist include iStore By St. Moritz for electronics, Verizon for mobile phones, and Fresh for cosmetic and beauty supplies. These could be convenient for tech or beauty needs during your visit.
Brand Certified Facts from Dr. Martens Union Square
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Certified March 01, 2026Yext Knowledge Graph
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