Business Details
About
Shoe Store
Dr. Martens shoes and boots have been worn by workers, but also by rebels, non-conformists and free-thinking individuals of all types for six decades. Come visit the Dr. Martens store.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
335 reviews
5 stars
257
4 stars
43
3 stars
13
2 stars
6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Miri, Christina, and Maggie.
Product Selection
The store offers a wide variety of shoes, with many customers appreciating the selection and the ability to try on different styles.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with staff, including perceived rudeness and lack of attention.
Store Environment
The store is described as clean, well-organized, and welcoming, contributing to a pleasant shopping experience.
Sizing Issues
Several customers noted challenges with sizing, including the lack of half sizes and receiving incorrect sizes.
- HCHiroshima Carter4 days ago1.0I went to the store with my Co-Worker Today at 5:10 PM , the girl there didn’t greet us neither offered any assistance ! We decided not buy anything! When we walked out she rushed to assist Caucasians Customers that were coming in ,she was very welcoming & had very cheerful manner towards them.When we walked out she gave us this disgusting look ! I had no idea “Latina women” were not accepted at your store, Thank You so much ,it was a great experience.
- AAAOct 18, 20255.0Three different women who worked here helped me during my visit today. They were all very friendly and kind and patient. Thank you.
- SFSarah FAug 31, 20255.0Christina at the Union Square Doc Martens location is absolutely fantastic. I loved my two pairs of shoes so much that i had to come in and buy another in a different color. She was there again today and remembered me!
- MCMarielle CeresaAug 30, 20255.0Christina went above a beyond helping me order my new 5-eye Buzz shoes! Not only was she super helpful but also extremely patient and kind with me and all my questions. Thank you again, Christina - it was a pleasure!
- SSSuchiiAug 24, 20255.0I was assisted by TJ, she was very welcoming, super friendly and helpful. She recommended a variety of designes for me to try on. I'm satisfied with my pick!
Frequently Asked Questions About Dr. Martens Union Square
Where is Dr. Martens Union Square located?
Dr. Martens Union Square is located at 868 Broadway, New York, NY 10003, USA.
What are the store hours for Dr. Martens Union Square?
The store is open Monday to Thursday and Sunday from 11:00 AM to 7:00 PM, and on Friday and Saturday from 11:00 AM to 8:00 PM.
Does Dr. Martens Union Square offer delivery services?
Yes, Dr. Martens Union Square offers delivery but does not provide same-day delivery.
Can I pay with mobile NFC or credit cards at Dr. Martens Union Square?
Yes, the store accepts payments via mobile NFC, credit cards, and debit cards.
Does Dr. Martens Union Square sell shoes for men, women, and children?
Yes, the store sells shoes for men, women, and children.
Is Dr. Martens Union Square welcoming to the LGBTQ community?
Yes, Dr. Martens Union Square welcomes LGBTQ customers.
What types of products does Dr. Martens Union Square specialize in?
The store specializes in shoes and boots, catering to various individual styles including workers and non-conformists.
What nearby restaurants can I visit before or after shopping at Dr. Martens Union Square?
Nearby dining options include Clarke's Standard (burger restaurant), Minuto Bauli (bar, pub, cafe), Roast Kitchen (American restaurant), Express Manna Kitchen (Korean restaurant), Juice Generation (smoothie juice bar, cafe), Chipotle Mexican Grill, and ABC Kitchen (American restaurant).
Are there other shoe or fashion stores near Dr. Martens Union Square?
Yes, nearby shoe and fashion stores include Scotch & Soda and Steve Madden, which you might explore for additional styles.
What transit or shopping-related stores are near Dr. Martens Union Square that could assist with my visit?
Nearby stores that could assist include iStore By St. Moritz for electronics, Verizon for mobile phones, and Fresh for cosmetic and beauty supplies. These could be convenient for tech or beauty needs during your visit.