Horrible location and customer service. They refuse refunds at any cost. Don’t shop from here. I am sure Channel Corporate aware of these people
TI
Taisiia Iurchenko
Jul 17, 2025
1.0
Horrible customer service, the most unpleasant stuck up people! They refused to process return to the original payment method, said they can only do a store credit.
Beware!
CHANEL offers ready-to-wear clothing, leather goods, shoes, accessories, watches, high jewelry, fragrances, and beauty products.
Where is CHANEL boutique located?
CHANEL is located at 611 5th Avenue, New York, NY, 10022, USA.
What are the opening hours of CHANEL?
CHANEL is open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM (Eastern Time).
How can I contact CHANEL boutique?
You can contact CHANEL by calling +1 212-753-4000.
Where can I find CHANEL online?
Visit CHANEL's website at https://www.chanel.com/us/fashion/services/boutique-saks-ny/ or follow them on Instagram @chanelofficial and Twitter @CHANEL.
Are there other luxury boutiques near CHANEL on 5th Avenue?
Yes, nearby luxury boutiques include Moynat, Fendi New York Saks, DIOR, Louis Vuitton, and Piaget Boutique.
Where can I find beauty and spa services near CHANEL?
Nearby beauty and spa options include Charlotte Tilbury, By Kilian, and Elizabeth Arden Salons.
Is there dining available close to CHANEL?
Yes, you can enjoy dining at Hoseki, an Asian restaurant and bar, close to CHANEL.
Are there convenient financial services near CHANEL?
Yes, there is a Capital One ATM nearby for banking and cash withdrawal needs.
What types of stores are located near CHANEL besides fashion boutiques?
Nearby you will find a variety of stores including shoe stores like Saucony and Salvatore Ferragamo Men’s Accessories, jewelry stores like Vacheron Constantin and Piaget Boutique, and a luggage store like Rimowa.