CHANEL

4.0
372 reviews

About

Clothing StoreFashion Accessories Store
Iconic couture house offering ready-to-wear, leather goods, shoes, accessories, watches, high jewelry, fragrances and beauty products.

Location

CHANEL
120 Wooster Street, New York, NY
10012, United States

Hours

Reviews

4.0
372 reviews
5 stars
233
4 stars
42
3 stars
17
2 stars
9
1 star
71
  • BA
    Batoul Alkarim
    Oct 18, 2025
    1.0
    I own 10 chanel bags and bought them each from a different store around the world- this store is the worst location you could visit- specifically avoid Esen (i think that’s how you spell it) and Jenelle. When you’re spending 10K on a bag, you don’t want people with such low class ruining your mood. Get rid of them.
  • ER
    Elizabeth Rush
    Oct 12, 2025
    1.0
    Poor service
  • JD
    Jeremy D
    Oct 11, 2025
    1.0
    They don’t let you in even if it’s not closed. They don’t give a shit about customers.
  • KC
    Katherine Cuello
    Oct 1, 2025
    1.0
    This review is very late as I purchased my chanel bag worth 5k plus TAX in 2017. I got treated like trash at the soho location the lady worker had a bad attitude SHE WAS like around age 40 at the time tall middle eastern looking. I am happy with my purchase because I am blessed to be able to afford it and love the style of bag. but SINCE THEY save tons of money making these in CHINA!! Have at least the Audacity to pay your low cost employees!!! Im SURE IT WAS RACE DISCRIMINATION! The process was not glamorous as I had to put my name down via phone basically a queue to ensure the bag is in stock and you come pick it up. Also the code on the authentation card has faded how cheap 😠💅😹
  • ML
    Max L
    Sep 24, 2025
    1.0
    Jenelle, is, the, worst. I’m petrified stupefied mortified terrified. Honestly, why would a salesperson like this still has a job?? @chanel such a disgrace.

Frequently Asked Questions About CHANEL

What types of products does CHANEL's Soho boutique offer?

CHANEL's Soho boutique offers ready-to-wear fashion, leather goods, shoes, accessories, watches, high jewelry, fragrances, and beauty products.

What are the operating hours for CHANEL Soho?

CHANEL Soho is open Monday to Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.