Brand Certified
Bucherer 1888
4.1(304 reviews)
Certified by Bucherer 1888 • Mar 01, 2026
Business Details
East 53rd Street, 510 Madision Ave, New York, NY
10022, United States
Certified by Bucherer 1888 • Mar 01, 2026
(212) 758-5830
Certified by Bucherer 1888 • Mar 01, 2026
http://www.tourneau.com
Certified by Bucherer 1888 • Mar 01, 2026
About
Certified by Bucherer 1888 • Mar 01, 2026
Watch Store
Bucherer 1888 is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Certified by Bucherer 1888 • Mar 01, 2026
Hours
Certified by Bucherer 1888 • Mar 01, 2026
Reviews
4.1
304 reviews
5 stars
220
4 stars
11
3 stars
8
2 stars
10
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, knowledge, and attentiveness, particularly highlighting associates like Suzanne, Semsa, and Joan.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude service and poor communication from some staff members.
Product Knowledge
Customers appreciated the staff's expertise in Rolex watches, with several reviews mentioning how associates took the time to educate them about different models.
Overall Satisfaction
Several customers expressed high satisfaction with their purchases and the overall shopping experience, indicating a strong likelihood of returning.
- JNJay NelsonFeb 19, 20265.0Randomly walked into this store when I saw the Rolex sign and was fortunate enough to be greeted by Joan. He took his time and showed me a few new and several certified pre-owned Rolex models. Walked out with a beautiful cpo stainless steel Pepsi Rolex with an aluminum bezel. A few weeks later, Joan went above and beyond to source a new original jubilee band to complete the set. Highly recommend this store and especially Joan if you are looking for that special watch.
- BSBobby skeltonJan 18, 20265.0I just went here not long ago and I just wanted to thank EVELYN OBENG for all her help very kind professional answered all my questions even tho they didn't sell me the watch i wanted no surprise there but would recommend her to anyone and hope do to business with her in the near future 🤞🙏
- HHHongDec 21, 20255.0Kevin was exceptional. Highly recommend and the entire staff. They were patient with me, very courteous and professional. I couldn’t be happier with the entire process! Thank you Rolex!
- MBMarc BermanDec 2, 20255.0I recently purchased a new watch at this location and Jing made the experience very easy. She was attentive, informative and kept in touch. The wait time to receive my watch was very reasonable. I look forward to future purchases with her.
- ESErnest SerranoNov 28, 20251.0Horrible customer service
Frequently Asked Questions About Bucherer 1888
What products does Bucherer 1888 specialize in?
Bucherer 1888 is an Official Rolex Retailer, authorized to sell and maintain Rolex Watches.
Where is Bucherer 1888 located?
It is located at East 53rd Street, 510 Madison Ave, New York, NY 10022, USA.
What are the store hours for Bucherer 1888?
The store is open Monday to Wednesday, Friday, and Saturday from 10:00 to 18:00, Thursday from 10:00 to 19:00, and Sunday from 12:00 to 18:00.
What is the contact phone number for Bucherer 1888?
The main phone number is +1 212-758-5830.
Does Bucherer 1888 have a website?
Yes, their website can be found at http://www.tourneau.com.
What language(s) do the staff at Bucherer 1888 speak?
The staff speak English.
What type of store is Bucherer 1888?
It is a watch store specializing in luxury watches like Rolex.
Are there any nearby restaurants where I can dine before or after visiting Bucherer 1888?
Yes, Empellon is a nearby Mexican restaurant and cocktail bar where you can enjoy a meal.
What financial services are available near Bucherer 1888?
Nearby financial services include LH Financial, One Equity Partners, and Stone Ridge Asset Management, which offer investing and financial advisory services.
Are there any accommodations close to Bucherer 1888 for visitors?
Yes, Gabriel's Luxury Suite is a nearby hotel that can provide accommodation options.
Brand Certified Facts from Bucherer 1888
Bucherer 1888 partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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