Came in the get the “I just nutted on my jacket” and they said they were all out of nut. Very disappointed. He could have done it himself or at least offered to help nut on the jacket. I was ready to go.
CC
Carol Chen
Dec 26, 2025
1.0
Purchased a Balenciaga hoodie from Saks Fifth Avenue. The item arrived visibly dirty. When I attempted to return it, the store manager, Erick, had a very bad attitude and refused the return, insisting the clothes were clean when shipped but could not provide any evidence. I had an unboxing video but he said my evidence was not credible without even reviewing it. The whole thing is so ridiculous. I’ve never seen such shady and cheap business practices. I will dispute this with my bank. Also, this is the last time I buy anything from Saks. These people are as gross as the dirty clothes they shipped to me.
SS
Shaboops
Oct 26, 2021
5.0
Got the Fortnite Balenciaga collab sweater, they saved me quite a bit on tax by delivering directly to my house. Excellent service, definitely going to hit them up every time I visit NYC. Jian is my go-to associate.
What products does BALENCIAGA at Saks Fifth Avenue offer?
BALENCIAGA at Saks Fifth Avenue offers chic, ready-to-wear designer fashions and accessories for both women and men.
Where is BALENCIAGA located in New York?
BALENCIAGA is located inside Saks Fifth Avenue at 611 5th Ave, New York, NY 10022.
What are the opening hours for BALENCIAGA at Saks Fifth Avenue?
BALENCIAGA is open Monday to Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Can I shop in-store at BALENCIAGA in New York?
Yes, in-store shopping is available at BALENCIAGA in Saks Fifth Avenue.
Does BALENCIAGA offer delivery or curbside pickup?
No, BALENCIAGA at Saks Fifth Avenue does not offer delivery, same-day delivery, curbside pickup, or in-store pickup options.
What is the contact email for BALENCIAGA at Saks Fifth Avenue?
You can reach BALENCIAGA via email at saksnewyork.store@balenciaga.com.
What is the phone number to contact BALENCIAGA in New York?
The main phone number for BALENCIAGA at Saks Fifth Avenue is +1 212-753-4000.
Which nearby luxury fashion stores can I visit near BALENCIAGA in New York?
Nearby luxury fashion stores include Dolce & Gabbana, BOSS, Christian Louboutin, Yves Salomon, Prada, Gucci at Saks Fifth Avenue, Zegna, Valentino, and Salvatore Ferragamo Men's Accessories.
Are there any nearby cafes or restaurants around BALENCIAGA at Saks Fifth Avenue?
Yes, nearby you can find cafes such as KAFI, Cafe at Saks, and Magnum New York, which are great for a coffee or a snack before or after your visit.
Can I find any beauty or wellness services near BALENCIAGA in Saks Fifth Avenue?
Yes, nearby wellness and beauty services include Skinney Medspa, FaceGym, The Salon Project Manhattan, and Aesop for skin care and medical spa treatments.