The AX Armani Exchange New York Soho store is the full embodiment of the brand's metropolitan, urban spirit. In this vibrant, modern space, you can get inspired by the new season's trends and latest men's and women's clothing collections, as well as bold shoes and accessories that will add the perfect finishing touch to any look.
The customer service here was honestly great. Everyone greeted me right away and made me feel very welcomed. One associate took the time to help me find exactly what I needed and even checked the back for more options without me asking. It made the whole shopping trip feel easy and enjoyable. I really appreciated the care.I’ll definitely be coming back! Thanks guys for a great shopping experience :)
SB
Sylvain Bazinet
Nov 5, 2025
1.0
I gave one star ⭐️because I couldn’t write a review without, I been buying the basic Pima cotton tees since the store open on Prince and Broadway, I probably own over 50, but I like them newer for work, I used my old one for gym and paint. I bought 4 which I haven’t try, but the fit completely change, they are 3” to long, the manager didn’t want to take them back because the hang tag was removed. I told her to keep them and I will call my credit card, she said she would reimburse me but ban me for purchasing AX products in the future. WORSE CUSTOMER SERVICE
RO
Regina Campos Ortega
Jul 22, 2025
1.0
Nos cobraron mal los productos y no nos devolvieron el dinero de una prenda que cambiamos por otra. No nos daban ticket, aunque finalmente lo hicieron y nos dijeron que en 5 dias lo ingresarian. No fue así. Fatal para una firma de este nombre.
MG
Mateo Gustavo
Jul 9, 2025
5.0
I would like to take a moment to commend the exceptional customer service I received at Armani Exchange. Luigi went above and beyond to assist me with my needs for an upcoming trip. Despite the challenges of not having air conditioning, he remained dedicated and offered invaluable suggestions. His promptness and knowledge made my shopping experience truly enjoyable. Thank you, Luigi, for your outstanding support! I look forward to shopping with you again.
HH
Hridita
Jul 6, 2025
1.0
THE AC WAS NOT WORKING. The shopping experience itself was fantastic—great selection, top tier staff, and overall a well-organized store. For such a large and well-established company, it’s surprising (and disappointing) that the store doesn’t have a functioning AC system, especially on a 90-degree day. Relying on a few fans to cool the space just isn’t acceptable. Customers spend a lot of money here, and a comfortable shopping environment should be a basic standard. I hope this gets addressed soon.
Frequently Asked Questions About AX Armani Exchange
What types of products are available at AX Armani Exchange in New York Soho?
AX Armani Exchange offers men's and women's clothing, shoes, leather goods, accessories, sunglasses, watches, and jewelry.
What are the opening hours of AX Armani Exchange in New York Soho?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday.
Does AX Armani Exchange in New York Soho offer delivery services?
Yes, AX Armani Exchange provides home delivery services.
Can I use gift cards at AX Armani Exchange New York Soho?
Yes, gift cards are accepted at this store.
Is AX Armani Exchange New York Soho a safe and welcoming space for LGBTQ and transgender customers?
Yes, the store welcomes LGBTQ customers and is recognized as a transgender safe space.
What is the address and contact number of AX Armani Exchange New York Soho?
The store is located at 536 Broadway, New York, NY 10012, USA. You can reach them at +1 646-891-5260.
Where can I find AX Armani Exchange New York Soho online?
You can find more information on their website: https://locations.armani.com/ax-armani-exchange/united-states/ax-armani-exchange-new-york-soho
What nearby stores can I visit along with AX Armani Exchange in Soho?
Nearby, you can visit Steve Madden for more shoe and clothing options, LuxeBella New York for women's clothing, and the Fragrance Destination Pop Up Shop for fragrance and women's apparel.
Are there electronics or mobile phone stores near AX Armani Exchange New York Soho?
Yes, there are several Small Business Phone System stores nearby, specializing in telecommunications, electronics, and mobile phones.
What corporate offices are located near AX Armani Exchange New York Soho?
Art Resource, a corporate office, is located near the AX Armani Exchange store in Soho.