Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you.
Live your life in AE. #AEJeans
Details
- DeliveryNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.3
473 reviews
5 stars
287
4 stars
108
3 stars
29
2 stars
10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual staff members for their helpfulness, while others report rude and dismissive behavior from management and associates.
Store Experience
Customers expressed frustration with inconsistent store hours and poor communication regarding order availability, leading to negative shopping experiences.
Product Quality
Many customers appreciate the quality and variety of clothing, particularly jeans, but some noted issues with sizing availability and pricing.
Staff Attitude
While some staff members received high praise for their friendliness and assistance, others were criticized for being unhelpful or rude, impacting overall customer satisfaction.
- EMErin McNabbDec 10, 20251.0Traveled 20 minutes to pick up my online order to be told there was a private event, was refused service even though I could not pick it up any other time. Absolutely lame customer service and no notice prior they’d be open at 11:30 instead of 10am. Canceled my order immediately, despite already waiting two weeks for them to fulfill it, because I don’t have any other choice and needed the items before this afternoon. I will not be shopping this location again.
- FCFresh CuttNov 23, 20251.0i went to this store and the manger Hilmer was so rude and passive aggressive , i felt so discriminated and humiliated because i could barely speak english because of my disability.she was pressing me for a credit card and when i declined she got so rude and rolled her eyes , looked me up and down and asked if i even could afford my clothes and me signing up for the credit card would give me a discount to “help me out “ i am black women and i felt so patronized and judged .
- JJJordanNov 14, 20252.0Why do they keep closing and reopening this location I don’t understand? Just pick a spot already damn
- RPRobert PNov 6, 20251.0Bedroevende service
- AVAri VailSep 30, 20255.0I had a really great experience in here today! Nayeli (I hope that's spelled right, her name wasn't on the receipt) was lovely and helpful with the jeans. Very kind person!
Frequently Asked Questions About American Eagle , Aerie , OFFLINE
What types of products does American Eagle at 599 Broadway offer?
American Eagle offers bras, underwear, clothing, sleepwear, swimwear, accessories, fragrance, and yoga pants.
What are the store hours for American Eagle at 599 Broadway?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 7:00 PM.
Does American Eagle at 599 Broadway provide in-store pickup services?
Yes, American Eagle offers in-store pickup for online orders.
What payment options can I use at American Eagle located in New York?
You can pay using American Express, cash, Discover, Mastercard, and Visa.
Where is American Eagle's New York store located?
The store is located at 599 Broadway, New York, NY 10012.
What categories of stores are near American Eagle at 599 Broadway?
Nearby stores include clothing stores like Billabong Soho and Hollister Co., wellness centers like Ethos Collective Wellness, and fashion accessory stores such as Sunglass Hut and Aerie.
Are there any wellness or spa services near the American Eagle store?
Yes, nearby wellness options include Asanda Aveda Spa Lounge, Moxi, and Ethos Collective Wellness offering spa and holistic services.
What dining options can I find near American Eagle at 599 Broadway?
You can visit SCM Culinary Suite for Italian cuisine or Miro Cafe for sandwiches near American Eagle's location.
What is the American Eagle store's official website and social media handles?
The official website is https://storelocations.ae.com/us/ny/new-york/02274-599-broadway.html. Their Instagram handle is @americaneagle and Twitter handle is @aerie.
How can I contact American Eagle at 599 Broadway by phone?
You can reach the store by calling +1 212-219-4600.