Business Details
About
Clothing StoreJeansWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreT-Shirt StoreSwimwear StoreAmerican Eagle Outfitters
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you.
Live your life in AE. #AEJeans
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
287 reviews
5 stars
189
4 stars
45
3 stars
13
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some associates received praise for being helpful and attentive, others were reported as rude or unhelpful.
Staff Recognition
Several customers highlighted specific employees for their exceptional service and suggested they deserve recognition or promotions.
Store Environment
The store atmosphere is generally described as pleasant and well-organized, though some reviews noted issues with cleanliness and disorganization.
Shopping Experience
Many customers enjoyed their shopping experience, citing helpful staff and a good selection of products, while others reported feeling ignored or uncomfortable.
- IRIsabella ReyesDec 30, 20255.0I have never been to this location before but I went for the first time a few days ago and i truly feel that this associate deserves recognition. I was having the worst day possible, it felt like things were coming at me from every direction, but when I walked into that store, everything shifted. The associate who helped me (from what I recall, her name was Melina) greeted me with so much kindness and patience and instantly made me feel comfortable. I thought I was just going to look around, but she really took the time to help me. She recommended things I ended up loving and explained everything so clearly, you could tell she really knew what she was talking about. She even helped me while managing multiple guests at once, and somehow still made me feel like a priority the entire time. She told me exactly what to look for on every floor despite her being on the 1st floor. She was such a strong selling leader I left with 4 leggings, 2 bras, and matching underwear, all from her recommendations, and I’m so glad I did. She walked me through every product and made sure I felt confident, NEVER pressured which I value deeply when it comes to shopping. Melina was so incredibly attentive, and such a strong selling leader. Because of her, I walked out not only with great pieces but in a much better mood. Aerie, please notice her. She’s a valuable part of the team and absolutely deserves some type of real recognition, even a promotion, because she truly made an impact on my day that I never thought someone could. Thank you! Everyone else was also nice.
- TBTristan BDec 4, 20251.0Came in here for a robe as a gift. Would have loved some help- someone else got helped and then I got walked by a bunch of times, no welcome or asking if I needed something despite being in the store for about 10 minutes. Just kind of put me off the experience!
- FFFranker FSep 6, 20255.0Buenos precios
- CRCynthia RodriguezAug 27, 20255.0I hope corporate sees this review for the Aerie location at 716 718 Lexington Ave, New York, NY 10022. I went in because I needed comfy travel clothes for a road trip thinking I was just going to buy a pair of leggings with pockets. I thought I wouldn’t get too much help from the associates but Jenny proved me wrong in an amazing way! Jenny helped me choose three pairs of comfy pants and suggested tops to go with it. One pair of the trouser joggers was too long and she suggested to go a size down for the length and bingo! Perfect fit! She was helpful, friendly, attentive, stylish and smart! Give JENNY a raise, promotion or get her in a corporate position/corporate program for growth. The team lead (didn’t get her name) when I told her how amazing Jenny is she told the manager Jenna and they gave her a big shout out on their radios. Get these girls in corporate or help them pave their way. You have great talent in that store.
- CAChristian AponteAug 18, 20255.0Nice store the vibe is great! Janelle was really nice and made sure I left a happy customer
Frequently Asked Questions About American Eagle
What types of products does American Eagle offer at the Lexington Avenue store?
American Eagle offers a variety of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
What are the operating hours for American Eagle on Lexington Avenue?
The store is open from 11:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays. It is closed on November 27, 2025, with special hours on subsequent holiday dates.
Does the American Eagle store on Lexington Avenue offer in-store pickup services?
Yes, this location offers in-store pickup for your convenience.
What payment options are accepted at the American Eagle on Lexington Avenue?
They accept Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is the American Eagle store on Lexington Avenue located?
It is located at 716 718 Lexington Ave, New York, NY 10022, United States.
Does American Eagle on Lexington Avenue have an official website and social media?
Yes, their website is https://storelocations.ae.com/us/ny/new-york/02414-716-718-lexington-ave.html, Facebook page at https://www.facebook.com/165177124044103, Instagram handle @americaneagle, and Twitter handle @AEO.
Are there other clothing stores near American Eagle on Lexington Avenue?
Yes, nearby clothing stores include another American Eagle Outfitters location and Aerie, both offering women's and men's clothing options.
What dining options are available near American Eagle on Lexington Avenue?
Pollo Campero, a chicken restaurant and diner, is nearby and a great option for a meal before or after shopping.
Are there any healthcare providers close to the American Eagle store?
Yes, there are several nearby healthcare providers including New Dimension Dentistry, Allergy & Asthma Care of New York, O’Dwyer & Colavito Primary Eye Care, and Bochner Chiropractic and Sports Injury Care.
What is the store's policy during holidays?
American Eagle on Lexington Avenue is closed on November 27, 2025. The store will have special hours from 10:00 AM to 8:00 PM on November 28 and 29, 2025.