American Eagle

4.2
289 reviews

About

Clothing StoreJeansWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreT-Shirt StoreSwimwear Store
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you. Live your life in AE. #AEJeans

Details

  • DeliveryNot available

Location

American Eagle
716 718 Lexington Ave, New York, NY
10022, United States

Hours

Reviews

4.2
289 reviews
5 stars
192
4 stars
45
3 stars
13
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised helpful and friendly associates, others reported rude or unprofessional behavior.

Store Environment

The store is generally described as modern and well-organized, but some customers noted issues with cleanliness and disorganization.

Product Selection

Customers appreciate the variety and quality of clothing available, particularly jeans and comfortable apparel.

Checkout Experience

Several reviews highlighted problems with the checkout process, including issues with online order pickups and returns.

Staff Attitude

While many reviews commend the staff for being attentive and friendly, there are notable complaints about staff being dismissive or unwelcoming.
  • AB
    Alderdi Boyle
    Oct 12, 2025
    5.0
    Bakery staff were very helpful.
  • NH
    Nora Herrera
    Sep 30, 2025
    5.0
    Checkout staff were very professional.
  • BP
    Bonnot Paule
    Sep 19, 2025
    5.0
    Nice gift card selection.
  • AA
    ALI amini
    Sep 9, 2025
    5.0
    The store felt modern and stylish.
  • CR
    Cynthia Rodriguez
    Aug 27, 2025
    5.0
    I hope corporate sees this review for the Aerie location at 716 718 Lexington Ave, New York, NY 10022. I went in because I needed comfy travel clothes for a road trip thinking I was just going to buy a pair of leggings with pockets. I thought I wouldn’t get too much help from the associates but Jenny proved me wrong in an amazing way! Jenny helped me choose three pairs of comfy pants and suggested tops to go with it. One pair of the trouser joggers was too long and she suggested to go a size down for the length and bingo! Perfect fit! She was helpful, friendly, attentive, stylish and smart! Give JENNY a raise, promotion or get her in a corporate position/corporate program for growth. The team lead (didn’t get her name) when I told her how amazing Jenny is she told the manager Jenna and they gave her a big shout out on their radios. Get these girls in corporate or help them pave their way. You have great talent in that store.

Frequently Asked Questions About American Eagle

What types of products does American Eagle offer at the Lexington Avenue store?

American Eagle offers a variety of products including women's and men's clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.

What are the operating hours for American Eagle on Lexington Avenue?

The store is open from 11:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays. It is closed on November 27, 2025, with special hours on subsequent holiday dates.