American Eagle

Reviews

• ML

  Michela L

  Jan 18, 2026
  5.0
  I came to this location yesterday in desperate need of activewear and Kaylee on the 3rd floor helped me so much! She was so sweet and knowledgeable about Offline and gave me great advice on the best colors for my skin tone and best pieces for my various activities. Best Aerie I’ve ever been to THANK YOU KAYLEE
• IR

  Isabella Reyes

  Dec 30, 2025
  5.0
  I have never been to this location before but I went for the first time a few days ago and i truly feel that this associate deserves recognition. I was having the worst day possible, it felt like things were coming at me from every direction, but when I walked into that store, everything shifted. The associate who helped me (from what I recall, her name was Melina) greeted me with so much kindness and patience and instantly made me feel comfortable. I thought I was just going to look around, but she really took the time to help me. She recommended things I ended up loving and explained everything so clearly, you could tell she really knew what she was talking about. She even helped me while managing multiple guests at once, and somehow still made me feel like a priority the entire time. She told me exactly what to look for on every floor despite her being on the 1st floor. She was such a strong selling leader I left with 4 leggings, 2 bras, and matching underwear, all from her recommendations, and I’m so glad I did. She walked me through every product and made sure I felt confident, NEVER pressured which I value deeply when it comes to shopping. Melina was so incredibly attentive, and such a strong selling leader. Because of her, I walked out not only with great pieces but in a much better mood. Aerie, please notice her. She’s a valuable part of the team and absolutely deserves some type of real recognition, even a promotion, because she truly made an impact on my day that I never thought someone could. Thank you! Everyone else was also nice.
• TB

  Tristan B

  Dec 4, 2025
  1.0
  Came in here for a robe as a gift. Would have loved some help- someone else got helped and then I got walked by a bunch of times, no welcome or asking if I needed something despite being in the store for about 10 minutes. Just kind of put me off the experience!
• LO

  Leonela Obregon

  May 31, 2025
  1.0
  TERRIBLE COSTUMER SERVICE AT THE LEXINGTON AVE LOCATION I went in to pick up my order , they treated me badly. They gave me the damn order without a cover or anything, the worst customer service. I bought a lot but with this I won't even buy anymore

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