American Eagle

4.2
547 reviews

About

Clothing StoreJeansWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreT-Shirt StoreSwimwear StoreAmerican Eagle Outfitters
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you. Live your life in AE. #AEJeans

Details

  • DeliveryNot available
  • Curbside pickupNot available

Location

American Eagle
1551 1555 Broadway, New York, NY
10036, United States

Hours

Reviews

4.2
547 reviews
5 stars
348
4 stars
99
3 stars
37
2 stars
12
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful service, others reported rude and unprofessional behavior from certain employees.

Store Environment

The store is generally described as clean, spacious, and well-organized, with a good selection of products.

Location

The Times Square location is convenient and appealing for shoppers, though some customers noted it can be crowded.

Product Quality

Customers appreciate the quality and variety of clothing, particularly jeans, but some expressed concerns about pricing and inventory availability.
  • JJ
    Justin
    Dec 24, 2025
    5.0
    This one is large!
  • IN
    Ioanna Ninos
    Dec 7, 2025
    5.0
    Great selection of AE and aerie products , the store is two floors and has ample space in the dressing rooms. Staff is super friendly and helpful, lines are never too long
  • MC
    Maria F. Castellanos
    Dec 4, 2025
    5.0
    Great customer service. Very friendly and knowledgeable. Friendly is rare for NY so that was a pleasant surprise.
  • MV
    Micaela Vázquez
    Nov 29, 2025
    5.0
    For being in such a crowded location the staff was SO friendly and helpful! My favorite location to shop at ! Thank you girlies !!
  • KG
    Kari Grunberg
    Nov 28, 2025
    5.0
    I've been to a LOT of AEs and do not normally recommend shopping in Times Square but Theresa at this location is the best AE employee I have ever come across. She helped guide me through bra sizing upstairs in the Aerie the fitting room, performing an actual fitting and also sharing her own personal advice and experience. She was knowledgeable, warm, attentive, and really just made me feel confident with my purchase. Theresa is a gem. Will be coming back to this location (again, one i try to avoid) simply so she can help me. We stan Theresa.

Frequently Asked Questions About American Eagle

What type of products does American Eagle offer?

American Eagle offers jeans, clothing, and accessories including women's and men's clothing, tops, bottoms, underwear, shoes, and fragrances.

What are the store hours for American Eagle in New York?

American Eagle is open from 10:00 AM to 11:00 PM Sunday through Thursday, and from 10:00 AM to 11:30 PM on Fridays and Saturdays.