Brand Certified
American Eagle
4.2(549 reviews)
Certified by American Eagle • Mar 01, 2026
Business Details
1551 1555 Broadway, New York, NY
10036, United States
Certified by American Eagle • Mar 01, 2026
(212) 205-7260
Certified by American Eagle • Mar 01, 2026
https://storelocations.ae.com/us/ny/new-york/02248-1551-1555-broadway.html
Certified by American Eagle • Mar 01, 2026
About
Certified by American Eagle • Mar 01, 2026
Clothing StoreJeansWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreT-Shirt StoreSwimwear StoreAmerican Eagle Outfitters
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you.
Live your life in AE. #AEJeans
Details
- DeliveryNot available
- Curbside pickupNot available
Location
Certified by American Eagle • Mar 01, 2026
Hours
Certified by American Eagle • Mar 01, 2026
Reviews
4.2
549 reviews
5 stars
349
4 stars
99
3 stars
37
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised friendly and helpful associates, others reported rude and unprofessional behavior.
Store Experience
The store is noted for its spacious layout and cleanliness, but some customers found it smaller than expected for a Times Square location.
Product Quality
Customers generally appreciate the quality and variety of clothing, particularly jeans, but some expressed concerns about pricing and inventory availability.
Inclusivity Issues
Several reviews highlighted experiences of racial bias and discomfort, indicating a need for improved staff training on inclusivity.
- AIAhmed IbrahimFeb 14, 20265.0Gaby is an amazing person! She was so kind especially for it being 10AM opening time and I was returning something. Please give her a promotion!
- CSchristopher stokesFeb 3, 20261.0The worst AE I've ever been too. Their clothing is not labeled properly and after speaking to four different associates to ensure that my size was there and it was labeled correctly and the exchange would be easy, none of that was true. So I ended up just returning for refund and I'll buy somewhere else. New management and staff is needed in my opinion. They are either incompetent or don't care. Just buy online and maybe this location will close and they can go do something else less challenging successfully
- JJJustinDec 24, 20255.0This one is large!
- INIoanna NinosDec 7, 20255.0Great selection of AE and aerie products , the store is two floors and has ample space in the dressing rooms. Staff is super friendly and helpful, lines are never too long
- MCMaria F. CastellanosDec 4, 20255.0Great customer service. Very friendly and knowledgeable. Friendly is rare for NY so that was a pleasant surprise.
Brand Certified Facts from American Eagle
American Eagle partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website