ALO

3.6
148 reviews

About

Clothing Store
Visit Alo Flatiron to experience an elevated wellness brand with studio to street clothing, yoga gear and luxury performance skincare.

Location

ALO
164 5th Ave, New York, NY
10010, United States

Hours

Reviews

3.6
148 reviews
5 stars
85
4 stars
8
3 stars
8
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude or dismissive behavior from staff, leading to a negative shopping experience.

Customer Service

Inconsistent customer service experiences; some customers praised helpful staff while others faced unprofessional treatment.

Product Quality

Customers expressed mixed feelings about product quality, with some praising the clothing while others found it overpriced and of poor quality.

Store Atmosphere

The store atmosphere was described as unwelcoming by some, particularly towards customers of color, while others found it pleasant and inviting.

Inventory Issues

Frequent complaints about limited inventory and sizes being out of stock, leading to customer dissatisfaction.
  • NK
    Nat K
    Nov 3, 2025
    3.0
    매장이 매우 크고 2층까지 있어서 쇼핑하기 좋습니다. 남성복도 물건이 많습니다. 그리고 저녁 8시까지 오픈하기 때문에 쇼핑하기에 좋아요. 하지만 직원들의 응대는 그저 그렇습니다.
  • MM
    Mary M
    Oct 28, 2025
    3.0
    Habe hier eine Bestellung abgeholt und der Bh hatte Flecken. Die Kollegen haben ihn dann rausreiben können, man sollte die Ware aber jedoch vorher kontrollieren bei den Preisen…
  • EE
    EJ
    Oct 25, 2025
    1.0
    Went to Alo today to find a gift for my mom and wanted to use the fitting room to compare sizes. The associate told me to wait, so I did for about five-ten minutes. Then this associate who was on the 2nd floor on Sat (blonde hair) let another customer(who is same color as her) in before me. I was surprised and decided not to buy anything. When I told her not to buy any, she said she thought my mom was coming too. But she knew it was a gift for my mom and realized I was pissed. Really poor experience. Alo should better educate their associates on how to treat customers respectfully 😂
  • MP
    MR. P
    Sep 15, 2025
    1.0
    Not the most friendliest staff. I will never shop this location again. I wonder if they treat customers better then the employees
  • LF
    Lino Farina
    Aug 29, 2025
    3.0
    Negozio bellissimo, il personale abbastanza gentile ma il cassiere abbastanza scostumato, sembra che siano infastiditi da la grande mole di turisti, invece di rispettarli……….e poi mia figlia ha comprato un leggings ed una felpa ed abbiamo pagato quasi 300$, penso che un buon outfit del genere in Italia lo si possa acquistare a metà prezzo,penso sia per la qualità e sia per il brand ……..

Frequently Asked Questions About ALO

What type of products does ALO Flatiron offer?

ALO Flatiron offers studio to street clothing, yoga gear, and luxury performance skincare products.

Where is ALO Flatiron located?

ALO Flatiron is located at 164 5th Ave, New York, NY 10010, USA.