The shoes I bought are extremely uncomfortable and pinch my feet. I went back the next day to request a refund, but they were very unprofessional about it.
WY
Weilun Yao
Sep 28, 2025
5.0
I love shopping at this store. The staffs are very friendly and they have many good selections to choose from. They always get the latest collection here
JF
Joy fuentes
Sep 27, 2025
5.0
Ray is the best consultant! Spend money because of him!!!!!!
CC
Chase
Aug 18, 2025
4.0
went there twice over the span of my trip to NYC and the first time was treated very kindly and was given plenty opportunities to try on things as well as served water, and got help setting up an account with them . second time going was quick and easy while getting the correct item i wanted, except the lady helping me never asked if i had an account with them
ER
Eni Ramaliu
Jul 11, 2025
5.0
Beyond helpful.
I stepped in to inquire about the Bouncer sneaker from a few seasons ago and although there were none in the shop, the store manager Mod was extremely courteous and willing to help me locate a pair at various available outlets.
The store closed and he took my contact and promised he would reach out to them in the morning and expect a call from around noon.
He just called me to say he’d been trying to all morning to get a direct contact from the specific outlet that still had a pair in my size of the color I wanted but he had no lead even though the pair should up in their directory.
He didn’t want to give up on me and said he would put me in contact with the main New York outlet instead and see what they could instead (potentially have the outlet reach out to the outlet that has the pair).
This level and dedication to customer service gives me hope in people and I hope his generosity serves a fruitful life.
God bless you Mod!
BALENCIAGA offers chic, ready-to-wear designer fashions and accessories for women and men.
Where is BALENCIAGA located?
BALENCIAGA is located at 620 Madison Avenue, New York, NY 10022, United States.
What are the opening hours for BALENCIAGA?
BALENCIAGA is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does BALENCIAGA offer in-store shopping?
Yes, BALENCIAGA offers in-store shopping.
Is delivery or curbside pickup available at BALENCIAGA?
No, BALENCIAGA does not offer delivery, same-day delivery, in-store pickup, or curbside pickup services.
How can I book an appointment at BALENCIAGA?
You can book an appointment at BALENCIAGA via their reservation page at https://www.balenciaga.com/newyork-madisonavenue/book-your-appointment.
What is the contact phone number for BALENCIAGA?
The contact phone number for BALENCIAGA is +1 212-328-1671.
Does BALENCIAGA have a Facebook page?
Yes, BALENCIAGA's Facebook page is BALENCIAGA NEW YORK MADISON AVENUE and can be found at https://www.facebook.com/279858949152021.
What boutiques are nearby BALENCIAGA at 620 Madison Avenue?
Nearby BALENCIAGA, there is a boutique called R.M. Williams which customers might visit before or after shopping at BALENCIAGA.
How can nearby boutiques like R.M. Williams augment my shopping experience at BALENCIAGA?
Visiting nearby boutiques such as R.M. Williams can provide a complementary shopping experience with unique styles, offering customers more fashion options in the Madison Avenue area.