Grand Seiko

4.9
301 reviews

About

Watch Store

Location

Grand Seiko
154 Spring Street, New York, NY
10012, United States

Hours

Reviews

4.9
301 reviews
5 stars
294
4 stars
0
3 stars
1
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, knowledgeable, and patient, providing excellent service without being pushy.

Welcoming Atmosphere

Customers appreciate the inviting and relaxed environment of the boutique, often highlighting the lack of sales pressure.

Product Knowledge

The team demonstrates a strong understanding of Grand Seiko watches, enhancing the shopping experience through detailed explanations.

Overall Experience

Many reviews reflect a memorable and enjoyable experience, with customers expressing satisfaction with their purchases and the service received.

Accessibility Issues

Some customers reported difficulties with entry due to capacity limits and unwelcoming interactions from security staff.
  • YM
    Yves Macalino
    Nov 10, 2025
    5.0
    Had an amazing experience here! Aldo was wonderful to work with. He was knowledgeable and kind. He made me and my wife feel so welcomed once we stepped through the door and throughout the process. I came in to see the GS i was interested in buying as my first and walked out with an amazing piece with a story to tell. 100% recommend coming and come see aldo, he’ll take care of you!
  • JC
    John Ciavarella
    Jul 1, 2025
    5.0
    The gents working this boutique were very friendly and excited to share the great watches grand sieko have to offer. They have I think every currently available grand sieko so worth stopping in
  • FD
    Frankie Diaz
    Jun 30, 2025
    5.0
    Easily the one of the best watch Luxury boutique in the USA. The staff is extremely knowledgeable, friendly and proud of the brand. An amazing buying experience! Highly recommended!!!! ( try the Japanese whiskey!!)
  • SC
    Satyanarayan Chandrashekhar
    Jun 28, 2025
    5.0
    Great showroom with knowledgeable and friendly staff! Good selection of models on display and available in-store. Had a good time here!
  • LE
    Linda Elle
    Jun 19, 2025
    5.0
    Loved our experience here! My husband and I are huge grand seiko fans and we get the best service here by Aldo who is so kind and patient and knowledgeable and, most importantly, honest. We will return because of him in the future.

Frequently Asked Questions About Grand Seiko

What is the address of Grand Seiko?

Grand Seiko is located at 154 Spring Street, New York, NY 10012, USA.

What are the opening hours of Grand Seiko?

Grand Seiko is open Monday through Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.