Business Details
About
Watch Store
Location
Hours
Reviews
4.9
302 reviews
5 stars
295
4 stars0
3 stars1
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently praised for their friendliness, knowledge, and willingness to assist without being pushy.
Product Knowledge
Customers appreciate the staff's expertise in explaining the features and history of Grand Seiko watches.
Welcoming Atmosphere
The boutique is noted for its inviting environment, where customers feel comfortable browsing and learning about watches.
Overall Experience
Many reviews highlight a memorable and enjoyable shopping experience, often mentioning specific staff members who contributed positively.
Accessibility Issues
Some customers reported difficulties with entry due to capacity limits and perceived rudeness from security staff.
- MMMatthew MeyersJan 4, 20265.0Absolute gem of an experience. If you go here, ask for Aaron. Young guy with great enthusiasm and knowledge of the brand and watches in general. Did not push me on something I didn’t want, did not push me for something higher priced. Was able to help me decide on a beautiful Cherry Blossom and eliminate other choices, and not once did it seem like he was pushing for me to buy anything. Genuinely just a great guy that loves watches. 10/10 would recommend to anybody!
- YMYves MacalinoNov 10, 20255.0Had an amazing experience here! Aldo was wonderful to work with. He was knowledgeable and kind. He made me and my wife feel so welcomed once we stepped through the door and throughout the process. I came in to see the GS i was interested in buying as my first and walked out with an amazing piece with a story to tell. 100% recommend coming and come see aldo, he’ll take care of you!
- LELinda ElleJun 19, 20255.0Loved our experience here! My husband and I are huge grand seiko fans and we get the best service here by Aldo who is so kind and patient and knowledgeable and, most importantly, honest. We will return because of him in the future.
- DBDenis BrownSep 12, 20245.0I've been interested in the brand for a while. I made an appointment with Taj. The experience was excellent. He showed me watches that weren't on my radar but ended up being a perfect fit on my wrist.
- SSSevetMay 18, 20225.0Chris and Eric are very knowledgeable and polite. I had an incredible experience getting my SBGH295!
Frequently Asked Questions About Grand Seiko
What is the address of Grand Seiko?
Grand Seiko is located at 154 Spring Street, New York, NY 10012, USA.
What are the opening hours of Grand Seiko?
Grand Seiko is open Monday through Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Can I shop for Grand Seiko watches online?
Yes, you can shop Grand Seiko watches online at https://www.watchesofswitzerland.com/c/Brands/Grand-Seiko.
Does Grand Seiko offer in-store shopping and pickup?
Yes, Grand Seiko offers both in-store shopping and in-store pickup services.
How can I contact Grand Seiko by phone?
You can reach Grand Seiko by phone at +1 646-693-0893.
Which nearby shopping destinations can I visit along with Grand Seiko?
Nearby shopping destinations include Bared Footwear New York, R. M. Williams, P. Johnson, and Dr. Martens SOHO, perfect for exploring shoe and clothing stores after visiting Grand Seiko.
Are there any nearby restaurants where I can dine before or after visiting Grand Seiko?
Yes, you can visit nearby Italian restaurant Bacco or have breakfast and brunch at Boom Restaurant close to Grand Seiko.
What nearby transit options are available for reaching Grand Seiko?
The MTA New York City Transit-BROADWAY SPRING ST bus station is nearby, providing convenient transportation to Grand Seiko.
Are there any nearby wellness or beauty centers close to Grand Seiko?
Nearby wellness and beauty centers include LaserTouch Aesthetics, The Drawing Room New York beauty salon, StudioMD medical spa, and Pietro Simone skincare spa.
What categories of products and services does Grand Seiko specialize in?
Grand Seiko specializes in watch sales as a dedicated watch store offering luxury timepieces.