Feedback on customer service is mixed; while many customers praised the helpfulness and knowledge of staff, others reported poor service and unhelpful interactions.
Product Quality
Customers consistently highlighted the high quality of clothing, particularly shirts, and appreciated the variety of styles available.
Pricing Concerns
Several reviews mentioned dissatisfaction with rising prices and perceived value, with some customers feeling that prices have increased significantly without corresponding improvements in selection.
Store Experience
While many customers enjoyed their shopping experience and found the store well-stocked and clean, others reported issues with staff availability and responsiveness.
AI
Anthony Irvin
Jan 4, 2026
4.0
I love the belts and apparel. Its very upscale and expensive. It has clothing rooms to try on the fashion.
BK
Brett Keys
Dec 25, 2025
5.0
My fitter was awesome and she knew exactly what I was looking for
MT
Mark Tobar
Dec 1, 2025
5.0
Rene was very helpful with getting my sizes. I am an indecisive shopper so I didn’t buy any shirts, but I have my sizes so I’ll definitely buy my shirts online or head back since it’s near my office once I’ve decided
RB
Ray Barns
Nov 12, 2025
5.0
Philip is wonderful! Stopped by yesterday and needed to upgrade my whole wardrobe for the first time in years...he was so patient and enthusiastic as I tried on several things. AND they have a great deal on shirts! 11/10 will shop with Philip again. 😀
CL
Cory Levine
Oct 12, 2025
5.0
Chris was extremely helpful and knowledgeable. I had to get a tuxedo shirt and he took the time to properly measure me and advise on style
What types of clothing and accessories does Charles Tyrwhitt specialize in?
Charles Tyrwhitt specializes in men's shirts, shoes, suits, knitwear, and accessories.
Where is the Charles Tyrwhitt store located?
The Charles Tyrwhitt store is located at 745 Seventh Avenue, New York, NY 10019, at 50th Street.
What are the store hours for Charles Tyrwhitt?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturdays and Sundays from 11:00 AM to 6:00 PM.
Which payment methods are accepted at Charles Tyrwhitt?
Charles Tyrwhitt accepts American Express, MasterCard, Visa, and cash payments.
How can I contact Charles Tyrwhitt for customer service?
You can reach Charles Tyrwhitt via email at usshop.7thavenue@ctshirts.co.uk or by phone at +1 212-764-4697.
Does Charles Tyrwhitt offer any current promotions?
Yes, Charles Tyrwhitt is offering 4 shirts for $199, available both online and in store.
Are there public transit options near Charles Tyrwhitt?
Yes, the store is near MTA Bus stops M7/M20/M104 at W 50 St - 7 Av and the MTA - 49th St Subway Station, making it accessible by bus and subway.
What nearby dining options are available around Charles Tyrwhitt?
Nearby dining includes Tad's Steaks, Wok & Staple (Singaporean cuisine), Tim Hortons, Pizza Hut, Nathan's Famous hot dog restaurant, and TGI Fridays.
Are there any nearby shops or entertainment venues around Charles Tyrwhitt?
Yes, nearby shops include Godiva Chocolatier, Laderach chocolatier and candy store, Saucony shoe store, and NYC Gifts Megamart. Entertainment nearby includes NBC News studio and Rocker Feller Center event planning.
Is the Charles Tyrwhitt store welcoming to LGBTQ+ customers and a safe space for transgender individuals?
Yes, Charles Tyrwhitt welcomes LGBTQ+ customers and is recognized as a transgender-safe space.