Feedback on staff performance is mixed; while many customers praised the helpfulness and professionalism of certain employees, others reported rude and unhelpful service.
Product Quality
Customers generally appreciate the quality of shirts and suits, noting good fabric and fit, although some reported issues with defective items.
Store Experience
The in-store experience varies significantly; some customers enjoyed attentive service and a pleasant atmosphere, while others encountered disorganization and a lack of stock.
Pricing and Promotions
Many customers find the pricing reasonable, especially during promotions, but some expressed frustration with policies regarding exchanges and returns.
Selection
The store offers a good variety of shirts and suits, but some customers noted limitations in stock and styles available for immediate purchase.
MT
Mark Tobar
Oct 20, 2025
5.0
Didn’t walk out with a suit today because the jacket lengths were a bit long for me (I’m 5’9) and it would’ve taken too long for that sort of alteration. Ben was extremely helpful and kind, I had a great experience. I’ll certainly be back for a suit when I have more time before an event to have a proper alteration
SW
Sean W
Sep 17, 2025
5.0
Traveling and needed a new dress shirt for a meeting in 30 minutes. Syeed helped get me situated with a perfect fitting dress shirt in half that time. Thank you!
CI
C Ignace
Sep 16, 2025
5.0
The team is amazing and very professional.
EF
Emilia Fernandez
Sep 10, 2025
5.0
Staff was a delight! Alejandro Almanzar was a great help, super to the point and great personality! Great experience.
AN
Am N
Sep 2, 2025
5.0
I got service from this young lady called Sophie she was great and had a lot of patience with me and I really appreciate her time helping me and she did an excellent job this store needs more people like her .
What kind of clothing does Charles Tyrwhitt specialize in?
Charles Tyrwhitt specializes in men's shirts, shoes, suits, knitwear, and accessories.
Where is the Charles Tyrwhitt store located?
The store is located at 477 Madison Avenue at 46th Street, New York, NY 10017, USA.
What are the store hours for Charles Tyrwhitt?
Charles Tyrwhitt is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. They have special holiday hours, for example, on December 17, 2025, they're open from 8:00 AM to 9:00 PM and closed on December 25, 2025.
Which payment methods are accepted at Charles Tyrwhitt?
Charles Tyrwhitt accepts American Express, Cash, MasterCard, and Visa as payment options.
How can I contact Charles Tyrwhitt via email?
You can contact Charles Tyrwhitt by email at usshop.madison@ctshirts.co.uk.
Is Charles Tyrwhitt welcoming and inclusive to LGBTQ+ customers?
Yes, Charles Tyrwhitt welcomes LGBTQ+ customers and is considered a transgender safe space.
Are there any nearby coffee shops or places to eat around Charles Tyrwhitt?
Yes, nearby places include Mangia, a cafe and sandwich shop; Dunkin', a doughnut and coffee shop; Roast Kitchen, an American restaurant; and Deli On Madison, a delicatessen and sandwich shop.
What nearby health and medical services are available near Charles Tyrwhitt?
Nearby health and medical services include Metropolitan Periodontics - John Lupovici DDS, Madison Avenue Dental Studio, and Core Focus Physical Therapy.
Is there a nearby spa or beauty salon for relaxation after shopping at Charles Tyrwhitt?
Yes, close to Charles Tyrwhitt, you can visit Madison Spa for massages or George Michael for hair and beauty salon services.
What brands and product categories does Charles Tyrwhitt offer?
Charles Tyrwhitt offers the Charles Tyrwhitt brand, with products including men's dress shirts, suits, ties, accessories, and outerwear.