Business Details
About
Clothing StoreMen's Clothing StoreFashion Accessories Store
Charles Tyrwhitt is a multi-channel British clothing retailer, specialising in men’s shirts, shoes, suits, knitwear and accessories
Location
Charles Tyrwhitt
185 Greenwich Street, Suite LL2365, New York, NY
10007, United States
Hours
Reviews
4.3
216 reviews
5 stars
148
4 stars
30
3 stars
10
2 stars
4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual associates for their helpfulness, while others reported rude or unhelpful staff.
Product Quality
Customers generally appreciate the quality of shirts and suits, noting good selection and reasonable prices.
Store Experience
In-store experiences vary widely; some customers enjoyed attentive service, while others faced long waits and unresponsive staff.
Pricing Issues
Concerns about rising prices and unclear policies regarding shipping and returns were frequently mentioned.
Staff Training
Several reviews highlighted a need for better training and management of staff to improve overall customer interactions.
- FTForrest TsuNov 8, 20255.0Kaylon helped me out doing an exchange and making sure my size was right. He was really helpful and patient and made sure I got what I needed!
- DRDuncan Lauren RussellSep 14, 20255.0Good selection of fresh produce.
- AAAvi AlpertAug 23, 20255.0Great customer service
- JSJoe SpagnolaAug 16, 20255.0Came in with 24 items to exchange. They were super helpful and patient as i was refitted with the right size. Very impressive.
- AAAHLAug 2, 20251.0I don’t know how the store educate the people who serves clients in the stores, but my experience in US stores was very bad as opposed to this excellent service I’m receiving in London
Frequently Asked Questions About Charles Tyrwhitt
What products does Charles Tyrwhitt specialize in?
Charles Tyrwhitt specializes in men's shirts, shoes, suits, knitwear, and accessories.
Where is Charles Tyrwhitt located?
Charles Tyrwhitt is located at 185 Greenwich Street, Suite LL2365, New York, NY 10007, USA.
What are the store hours for Charles Tyrwhitt?
Charles Tyrwhitt is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I contact Charles Tyrwhitt by phone or email?
You can reach Charles Tyrwhitt by phone at +1 646-619-3006 or by email at usshop.worldtradecenter@ctshirts.co.uk.
What payment methods does Charles Tyrwhitt accept?
Charles Tyrwhitt accepts American Express, Mastercard, Visa, and cash as payment options.
Does Charles Tyrwhitt welcome LGBTQ+ customers?
Yes, Charles Tyrwhitt is an LGBTQ+ welcoming and transgender safe space.
Are there any special promotions at Charles Tyrwhitt currently?
Yes, they currently have a promotion offering 4 shirts for $199 available online and in store.
Which nearby transit stations can help me get to Charles Tyrwhitt?
You can use the nearby MTA Subway Canal Street Station (N/R/J/4/6 lines) and Calle Cortlandt train station to conveniently reach Charles Tyrwhitt.
What dining options are near Charles Tyrwhitt?
Nearby, you can enjoy dining at Fogo de Chão Brazilian Steakhouse and Mistro Bistro, great spots to visit before or after shopping.
Are there other shopping or beauty-related stores near Charles Tyrwhitt?
Yes, close by are stores like Designer Eyes for sunglasses, MAC Cosmetics and Kiehl's for beauty supplies, and Charlotte Tilbury for luxury cosmetics.