DIOR MEN

Reviews

• CN

  Clyde Nguyen (NTC)

  Mar 27, 2024
  1.0
  Very bad experience with the Soho men boutique. I tried to call the store several times to follow up with my drop-offed bag, left two voice messages. No one contacted me back. I had to call customers service three times to ask them to contact the store to follow up with me. They finallly called back after the third time since the customer service’s manager was cc’ed in the email. I am very disappointed with how Dior is turning into. I used to have very good feeling for Dior shopping experience. Now the team from Soho and the quality of the bag have made me changed my mind completely. There are defects on the canvas Saddle crossbody bag, but the team said, it is just a normal discoloration due to the sun. I do not think the sun can focus only along the stiching area and not entire bag. The discoloration is very evenly at the damaged area. They stated this damage is due to storage directly under sun issue, without the dist bag, and said they will not be responsible for the damage or provide any accommodation for this. I hope Dior can stay longer in the luxury industry with this type of customer service and products quality.
• SP

  Saedy Manuel Puente

  Oct 21, 2022
  1.0
  Disrespectful security guard. Not up to a luxury experience.
• SA

  Steve Amendola

  Jan 7, 2020
  5.0
  Great service! Andrew was super friendly and really helpful! Beautiful stuff natch.
• JJ

  Jennifer Janklow

  Mar 3, 2014
  2.0
  I liked when Galliano was doing Dior. It's not feminine anymore. I stopped buying Dior the minute they got rid of Galliano who was a genius. This is just not Dior at all. They should change the name.

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