Bucherer 1888

Reviews

• PQ

  Phi Van Quach

  Apr 8, 2026
  1.0
  Bad experience. It’s been over 3 years and not a single follow up regarding my interest
• PN

  Phu Nguyen

  Apr 3, 2026
  1.0
  We were not able to get any service for our visit here this weekend. Multiple sales people greeted us and told us they would be with us soon. We waited for about 15-20 mins for someone to become available but had to eventually leave with nothing accomplished.
• AM

  Arthur Mendoza

  Mar 31, 2026
  5.0
  I recently had the pleasure of visiting the Bucherer 1888 boutique by Bryant Park, and the experience was exceptional from start to finish. Over the past three years, I’ve been in touch with Brandon, the store manager, regarding a Black Date Submariner. Throughout that time, he has been consistently gracious, patient, and responsive, always taking the time to thoughtfully address my questions and provide updates. His professionalism and steady communication made the entire process feel seamless and well cared for. During my visit, I had the opportunity to work with Ms. Marielis Munoz for the first time, and she was equally impressive. She was welcoming, knowledgeable, and attentive in a way that felt both genuine and refined. She ensured that every detail was handled with care and made the moment of receiving the watch feel truly special. The level of service and attention to detail from both Brandon and Ms. Munoz reflects the highest standard of client experience. Thanks to both Brandon and Ms. Munoz, this was far more than a purchase — it was a memorable and meaningful experience. I very much appreciate it and look forward to continuing the relationship.
• SR

  Sarah Rattle

  Mar 20, 2026
  1.0
  still waiting on the salesperson to call me. it’s been months with countless followup emails. starting to think they lied. This place is trash and casts the Rolex brand in a bad light.
• AC

  abraham cuevas

  Mar 8, 2026
  1.0
  Came to this store around 5:40pm with my wife to inquire about purchasing 2 Rolexes, and willing to spend 20k on the spot, while I understand the waiting process and I am already registered for a few watches at this location the client adviser was arrogant, condescending and rude, I feel he was treating me the way I looked (Hispanic guy wearing jeans and sneakers and a simple jacket) I should have asked for his name but after the bad experience I was rushing to leave (tall white gentleman) this is not the treatment that you expect or should get from a high end watches boutique. Respect your potential costumers, regardless of how they look or regardless of you feeling better then them because you are wearing a suit and they just randomly walked in from the street to beg you to sell them a watch.

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