Bad experience. It’s been over 3 years and not a single follow up regarding my interest
PN
Phu Nguyen
Apr 3, 2026
1.0
We were not able to get any service for our visit here this weekend. Multiple sales people greeted us and told us they would be with us soon. We waited for about 15-20 mins for someone to become available but had to eventually leave with nothing accomplished.
AM
Arthur Mendoza
Mar 31, 2026
5.0
I recently had the pleasure of visiting the Bucherer 1888 boutique by Bryant Park, and the experience was exceptional from start to finish. Over the past three years, I’ve been in touch with Brandon, the store manager, regarding a Black Date Submariner. Throughout that time, he has been consistently gracious, patient, and responsive, always taking the time to thoughtfully address my questions and provide updates. His professionalism and steady communication made the entire process feel seamless and well cared for.
During my visit, I had the opportunity to work with Ms. Marielis Munoz for the first time, and she was equally impressive. She was welcoming, knowledgeable, and attentive in a way that felt both genuine and refined. She ensured that every detail was handled with care and made the moment of receiving the watch feel truly special. The level of service and attention to detail from both Brandon and Ms. Munoz reflects the highest standard of client experience. Thanks to both Brandon and Ms. Munoz, this was far more than a purchase — it was a memorable and meaningful experience. I very much appreciate it and look forward to continuing the relationship.
SR
Sarah Rattle
Mar 20, 2026
1.0
still waiting on the salesperson to call me. it’s been months with countless followup emails. starting to think they lied. This place is trash and casts the Rolex brand in a bad light.
AC
abraham cuevas
Mar 8, 2026
1.0
Came to this store around 5:40pm with my wife to inquire about purchasing 2 Rolexes, and willing to spend 20k on the spot, while I understand the waiting process and I am already registered for a few watches at this location the client adviser was arrogant, condescending and rude, I feel he was treating me the way I looked (Hispanic guy wearing jeans and sneakers and a simple jacket) I should have asked for his name but after the bad experience I was rushing to leave (tall white gentleman) this is not the treatment that you expect or should get from a high end watches boutique. Respect your potential costumers, regardless of how they look or regardless of you feeling better then them because you are wearing a suit and they just randomly walked in from the street to beg you to sell them a watch.
What products and services does Bucherer 1888 offer?
Bucherer 1888 is an Official Rolex Retailer, authorized to sell and maintain Rolex Watches.
Where is Bucherer 1888 located?
Bucherer 1888 is located at 1095 6th Ave, New York, NY 10036, USA.
What are the store hours for Bucherer 1888?
Bucherer 1888 is open Monday to Saturday from 10:00 AM to 6:00 PM, Thursday until 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What is the contact phone number for Bucherer 1888?
You can reach Bucherer 1888 by phone at +1 212-278-8041.
Does Bucherer 1888 have an official website?
Yes, Bucherer 1888's website is http://www.tourneau.com.
What languages are spoken at Bucherer 1888?
English is the primary language spoken at Bucherer 1888.
Is there a nearby bike rental option to visit Bucherer 1888?
Yes, there is a Citi Bike Station nearby for convenient bike rentals.
What jewelry stores are near Bucherer 1888?
Nearby jewelry stores include Pandora Jewelry and Tourneau, which offer a variety of jewelry and bridal items.
Are there any nearby restaurants around Bucherer 1888 where customers can dine?
Yes, nearby dining options include Frankies Spuntino (Italian), Genji Sushi Kano (sushi), Allison Lee China Construction Bank (Chinese restaurant), Vegetarian Oasis (vegetarian), and Harbor Bar (bar and restaurant).
Can customers easily access Bucherer 1888 via public transportation?
Yes, Bucherer 1888 is accessible by nearby MTA Bus routes QM1, QM2, QM3, QM4, QM5, QM6, QM20, facilitating convenient public transit access.
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