Cowan's Jewelers, in New Windsor, New York, is a third-generation, family-owned-and operated business celebrating its 88th year of business.We offer a large selection of jewelry and perform battery replacements for watches.We pay top dollar for gold.
Customers consistently praised the exceptional customer service, highlighting the friendly and welcoming atmosphere created by the owners and staff.
Family Atmosphere
Many reviews emphasized the family-owned nature of the business, making customers feel like part of the family during their visits.
Quality Work
The quality of jewelry repairs and custom designs received high marks, with customers expressing satisfaction with the craftsmanship and attention to detail.
Trustworthiness
Numerous customers noted the honesty and integrity of the staff, particularly in transactions involving selling gold and jewelry.
Knowledgeable Staff
Customers appreciated the extensive knowledge of the staff, particularly Jeff, who provided thorough explanations and guidance throughout the purchasing process.
CB
Cari Bailey
Oct 11, 2025
5.0
On a recommendation I went in to have some jewelry repaired and resized, as well as a ring designed. I also bought some earrings. I have never been treated so well in a retail store. Jeff, his beautiful wife Denise, and one of the associates- Peggy, were wonderful to me. The store was hopping, and you could tell every customer felt like family. I felt like family by the time I left. I can’t begin to express how happy I am to have found this jewel of a jewelry store. They have another lifetime customer.
KC
Kamaria Carrington
Sep 17, 2025
5.0
Cowan’s Jewelers is a wonderful family owned shop and the owners and staff are exceptional to work with. My fiancé got my engagement ring from them and they worked with him to make it absolutely perfect. They are patient and kind, and allowed us to resize my ring not once, but twice free of charge just to make sure they got it just right. My fiancé and I intend on getting our wedding bands from them in the future. I highly recommend using them for all your local jeweler needs!
AA
Angie
Sep 11, 2025
5.0
A lovely family and great place to go if you’re looking for knowledge, caring Jewelers!!!! The most professional, welcoming and kind people around! They were honest and trustworthy and I really appreciate all of their help.
SM
Susan Manno
Aug 6, 2025
5.0
The folks over at Cowans jeweler Jeff and Denise are the most loveliest people as well as the other two people who work there whose name I do not know they are all very lovely very kind. Can’t do enough for your …friendly and their work a second to none I strongly advise that you go and visit them, you will not be disappointed.
SA
Sherleen Amador
Jul 30, 2025
5.0
Jeff was absolutely amazing! From start to finish, he made the entire experience seamless and enjoyable. His knowledge, professionalism, and genuine care for customers truly set this jewelry store apart. Highly recommend!
What is Cowan's Jewelers and how long has it been in business?
Cowan's Jewelers is a third-generation, family-owned jewelry store in New Windsor, NY, celebrating 88 years of business.
Where is Cowan's Jewelers located?
Cowan's Jewelers is located at 335 Windsor Highway, New Windsor, NY 12553, USA.
What are the opening hours of Cowan's Jewelers?
Cowan's Jewelers is open Tuesday to Friday from 10:15 AM to 5:00 PM, Saturdays from 10:15 AM to 4:00 PM, and closed on Mondays and Sundays.
What products and services does Cowan's Jewelers offer?
They offer a large selection of jewelry, battery replacements for watches, and pay top dollar for gold.
What payment methods does Cowan's Jewelers accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Cowan's Jewelers?
You can call them at +1 845-561-1272 or email at shadow1272@hvc.rr.com.
Does Cowan's Jewelers have an online presence?
Yes, they have a website at www.cowansjewelers.com and a Facebook page.
Are there any good dining options near Cowan's Jewelers?
Yes, nearby restaurants include Chapala Grill for Tex-Mex, Subway for sandwiches, Long John Silver's for seafood, KFC and Popeyes for fast food chicken options, and New Windsor Coach Diner for American cuisine.
What nearby services can customers use after visiting Cowan's Jewelers?
Customers can visit Moonlight Beauty & Spa or Oriental Beauty & Spa for relaxation, or explore tattoo and piercing at Experienc3 Ink. For car rentals, Enterprise Rent-A-Car is nearby.
Which fitness or educational centers are near Cowan's Jewelers?
Nearby options include Apocalypse Jiu Jitsu, Boon-Nam Muay Thai Academy for martial arts, TumblebusNY for children's activities, High Definition Dance for performing arts, and Musical Munchkins of Orange for music education.