Cowan's Jewelers

4.9
164 reviews

About

Jewelry StoreJewelerJewelry Repair ServiceWatch Repair ServiceDiamond DealerDiamondsGold Dealer
Cowan's Jewelers, in New Windsor, New York, is a third-generation, family-owned-and operated business celebrating its 88th year of business.We offer a large selection of jewelry and perform battery replacements for watches.We pay top dollar for gold.

Location

Cowan's Jewelers
335 Windsor Highway, New Windsor, NY
12553, United States

Hours

Reviews

4.9
164 reviews
5 stars
161
4 stars
0
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service, highlighting the friendly and welcoming atmosphere created by the owners and staff.

Family Atmosphere

Many reviews emphasized the family-owned nature of the business, making customers feel like part of the family during their visits.

Quality Work

The quality of jewelry repairs and custom designs received high marks, with customers expressing satisfaction with the craftsmanship and attention to detail.

Trustworthiness

Numerous customers noted the honesty and integrity of the staff, particularly in transactions involving selling gold and jewelry.

Knowledgeable Staff

Customers appreciated the extensive knowledge of the staff, particularly Jeff, who provided thorough explanations and guidance throughout the purchasing process.
  • CB
    Cari Bailey
    Oct 11, 2025
    5.0
    On a recommendation I went in to have some jewelry repaired and resized, as well as a ring designed. I also bought some earrings. I have never been treated so well in a retail store. Jeff, his beautiful wife Denise, and one of the associates- Peggy, were wonderful to me. The store was hopping, and you could tell every customer felt like family. I felt like family by the time I left. I can’t begin to express how happy I am to have found this jewel of a jewelry store. They have another lifetime customer.
  • KC
    Kamaria Carrington
    Sep 17, 2025
    5.0
    Cowan’s Jewelers is a wonderful family owned shop and the owners and staff are exceptional to work with. My fiancé got my engagement ring from them and they worked with him to make it absolutely perfect. They are patient and kind, and allowed us to resize my ring not once, but twice free of charge just to make sure they got it just right. My fiancé and I intend on getting our wedding bands from them in the future. I highly recommend using them for all your local jeweler needs!
  • AA
    Angie
    Sep 11, 2025
    5.0
    A lovely family and great place to go if you’re looking for knowledge, caring Jewelers!!!! The most professional, welcoming and kind people around! They were honest and trustworthy and I really appreciate all of their help.
  • SM
    Susan Manno
    Aug 6, 2025
    5.0
    The folks over at Cowans jeweler Jeff and Denise are the most loveliest people as well as the other two people who work there whose name I do not know they are all very lovely very kind. Can’t do enough for your …friendly and their work a second to none I strongly advise that you go and visit them, you will not be disappointed.
  • SA
    Sherleen Amador
    Jul 30, 2025
    5.0
    Jeff was absolutely amazing! From start to finish, he made the entire experience seamless and enjoyable. His knowledge, professionalism, and genuine care for customers truly set this jewelry store apart. Highly recommend!

Frequently Asked Questions About Cowan's Jewelers

What is Cowan's Jewelers and how long has it been in business?

Cowan's Jewelers is a third-generation, family-owned jewelry store in New Windsor, NY, celebrating 88 years of business.

Where is Cowan's Jewelers located?

Cowan's Jewelers is located at 335 Windsor Highway, New Windsor, NY 12553, USA.