DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
I normally don’t leave a comment about retail. I felt like I had to leave a comment because back to back days in here customer service in my opinion wasn’t welcoming.
The 1st day I came in there(1st time ever), they had about 30min before closing. I walked in the store and there was 3 or 4 ladies in front register. One lady was closer to the entry door and told me they were closing soon, another lady yelled out “ do you need help” and I ask where is the men’s section. She pointed somewhere towards the back of the store, I wasn’t to sure exactly where she pointed. I kept walking because they seem like they were super busy I wasn’t sure what they were actually doing(store was empty). Finally, I found the men’s section looked around and didn’t find what I wanted. As I proceeded to walk out I was asking for a particular size and out of all the ladies that were standing and talking amounts each other, it was the lady that appeared pregnant who walked over and literally pointed out what I was looking for. At this point the store was about to closed and I had to go. I told them I was going to come back the next day because I wanted to price check another pair of shoes at another store…
Day 2. I was running super late with about 3/4 min before the store closed. When I got to the door a lady greeted me at the door and told me their register was close and they can’t process anything else. I plead my case and told her I know exactly what shoes I need and I just want to grab them, pay and leave. She continued to tell me the register is closed. For about few minutes then I finally ask her what time they closed she said 8pm. I kid you not, I pulled my phone out my pocket in front of her and the clock said 8:00 pm on the dot. Then I asked her if they closed early and she said no we can't process anything at the register because it's closed… I didn't really understand what she meant or because when I initially got to the door there was only 4/5 min left so she decided it didn't make sense to let me in the store. It was frustrating because I ran from the parking lot trying to catch them so I could buy something that I really need.
AP
Ann Park
Mar 25, 2022
5.0
Wow! Customer Service is spectacular! I am from the Syracuse area, and called to see if they had a certain pair of shoes for an upcoming bridal shower. The employees, I am so sad I didn’t get their names, went the extra mile. One took a picture of the exact shoe color and texted it to me so that I didn’t make a trip for nothing. They then held the shoes until later in the day, when I had the chance to pick them up. To top off this wonderful experience, I was given an online coupon to use. Thank you, thank you, thank you! I will make the trip to shop at your store in the future.
AB
Alicia Boyd
Nov 30, 2018
5.0
I just love this store. What I love most someone is always ready to assist you find something.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of shoes and brands does DSW Designer Shoe Warehouse offer?
DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
What are the store hours for DSW Designer Shoe Warehouse in New Hartford, NY?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?
DSW offers in-store pickup services but does not provide delivery.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Where is DSW Designer Shoe Warehouse located?
It is located at 8555 Seneca Turnpike inside Sangertown Square Mall, New Hartford, NY 13413, USA.
What services besides selling shoes does DSW offer?
DSW provides shoe repair services, in-store pickup, and shoe donations.
Is there a rewards program available at DSW Designer Shoe Warehouse?
Yes, DSW offers a free Rewards program called DSW Rewards offering perks like rewards certificates and special offers.
What nearby stores can I visit along with DSW Designer Shoe Warehouse in Sangertown Square Mall?
Nearby stores include T-Mobile for mobile services, MasterCuts and Stella Salon for hair and beauty, Hannoush Jewelers for jewelry, and Journeys for more shoe and fashion accessories.
Are there any nearby dining options around DSW Designer Shoe Warehouse?
Yes, nearby dining options include Roll Roll Ice Cream for desserts, China Express for Chinese cuisine, and Sicilian Delight Pizzeria for pizza and casual dining.
How can nearby shopping and entertainment venues complement my visit to DSW Designer Shoe Warehouse?
You can enjoy visiting Sangertown Square shopping center for fashion and shopping, or stop by nearby stores like Spencer's for clothing and Banter by Piercing Pagoda for jewelry accessories, making your shopping trip more enjoyable.