Business Details
About
Clothing StoreJeansWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreT-Shirt StoreSwimwear Store
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you.
Live your life in AE. #AEJeans
Details
- DeliveryNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
74 reviews
5 stars
39
4 stars
18
3 stars
5
2 stars
3
1 star
9
- SNSuzan NarvaezNov 14, 20255.0I just want to acknowledge the amazing employees at American. Every time I visit, I’m treated with respect and kindness. Emily — the mama of the team — is absolutely wonderful. She’s always accommodating, patient, and truly takes care of customers who speak with respect. The young girls who work there are also incredibly polite, helpful, and always willing to assist with a great attitude. I’ve consistently been treated fairly here, and the service has always been exceptional. Thank you to the whole team for creating such a positive and welcoming environment!
- LLLena Lopez-EvansNov 13, 20251.0I’m very disappointed with my recent experience at American Eagle. We went in expecting to use a discount code that we received directly from an official American Eagle text message. The young lady who helped us, Leslie, refused to honor the discount and said it wasn’t valid even though we showed her the message. She called her boss, and while on the phone, she was laughing at us and acting very unprofessional. When I asked for her boss’s name, she asked for permission before giving it and laughed again, saying her name was Emily. To make things worse, they ended up honoring the discount for my sister but not for me when we both went into the store with the intention of using the discount. I’ve since called corporate and filed a complaint, and I’m waiting for a follow-up. Corporate has the exact date and time we were there, and I told them to check the cameras to see how we were treated. We’re very loyal American Eagle customers and spend a lot there, so this kind of behavior is really disappointing. Hopefully, the company takes this seriously and addresses the behavior of these employees. I will make sure I continue to follow up with this and get resolution.
- EMElena MalinchakSep 15, 20251.0I visited American Eagle today to make a return from an online purchase and was disappointed by the customer service I received. The associate assisting me appeared distracted, standing behind the register with her phone up, and when I asked a few questions, she did not acknowledge me. I don’t typically write negative reviews, but I left the store feeling upset and unvalued as a customer.
- MFMike Fav (Fav40)Aug 1, 20255.0Great jeans are found here
- WWWayne WenzelSep 13, 20195.0Love ae
Frequently Asked Questions About American Eagle
What types of products does American Eagle in Middletown offer?
American Eagle in Middletown offers jeans, clothing, and accessories for men and women, including tops, bottoms, underwear, shoes, and fragrances.
What are the regular store hours for American Eagle at the Galleria at Crystal Run?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the American Eagle store at 1 North Galleria Drive offer in-store pickup?
Yes, American Eagle offers in-store pickup and curbside pickup services at this location.
What payment methods are accepted at American Eagle in Middletown?
They accept Afterpay, American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is the American Eagle store located in Middletown?
The store is located at 1 North Galleria Drive, Space A 212, inside the Galleria at Crystal Run mall in Middletown, NY 10941.
Are there any nearby stores where I can shop for shoes close to American Eagle?
Yes, nearby shoe stores include Chacos and AT&T, both located close to American Eagle in the Galleria at Crystal Run.
Where can I find optical services near American Eagle in Middletown?
Cohen's Fashion Optical and Eye to Eye Vision Center are nearby optometrists and eyewear stores near American Eagle.
What dining options are available near American Eagle in the Galleria at Crystal Run?
Nearby restaurants include Scotch Bonnet (Caribbean cuisine), Y&E Creations (ice cream and donuts), and Pretzelmaker bakery.
Is the American Eagle store open on major holidays?
The store has varied holiday hours, for example, it is closed on November 27, 2025, and December 25, 2025, but open with extended hours on many other holidays.
How can I reach American Eagle in Middletown for more information?
You can call American Eagle at +1 845-692-8181 or visit their website at https://storelocations.ae.com/us/ny/middletown/00295-1-north-galleria-drive.html.