The staff at London Jewelers are frequently praised for their friendliness, knowledge, and attentiveness, creating a welcoming shopping experience.
Product Knowledge
Many customers highlighted the staff's expertise in watches, particularly Rolex, noting their ability to provide detailed information and recommendations.
Mixed Experiences
While most reviews are positive, some customers reported negative experiences with unhelpful staff and poor after-sales service.
Personalized Attention
Several reviews mention the personalized service received, with staff taking the time to understand customer needs and preferences.
Store Atmosphere
The store is described as beautiful and luxurious, contributing to an overall enjoyable shopping experience.
SJ
Siddharth Jain
5 days ago
5.0
Stopped by London Jewelers to explore some Rolex watches recently and had a genuinely great experience working with Stanley. He was patient, empathetic, and extremely knowledgeable. He took the time to answer my questions without any pressure and making sure I felt comfortable throughout the process. His professionalism and warm approach made the visit feel welcoming from start to finish. I really appreciated the level of care and attention, and I’d be happy to work with Stanley again.
SC
Steven Campanella
Jan 4, 2026
5.0
I had an exceptional experience at London jewelers with Said while inquiring about a Rolex. Said was extremely knowledgeable, professional, and patient taking the time to explain the details and answering all my questions. He made the entire process smooth, transparent, and enjoyable which is what You look for when making an important purchase. His attention to detail and customer service truly set Him apart. All the staff at Londen Jewelers are very personable and accommodating. I highly recommend You ask for Said if you're in the market for a Rolex.
JL
jie ling
Jan 1, 2026
5.0
This is a store where miracles happen!!!! A Rolex purchase on the last day of 2025 was very special; but partying with a team of awesome people at Rolex Bar made this experience lifetime memorable! Thank you Michael you are The Man !
GK
George K
Dec 28, 2025
5.0
I recently purchased a new watch from London Jewelers and had an amazing experience just as I’ve had with several other watch and jewelry purchases over the years. Every time I visit the store, Anthony, Sahodra, and others always go out of their way to make me feel welcome and looked after.
When I put in a request for a watch that was in high demand, I knew it was going to be quite a long wait and I kept loose expectations, but I was pleasantly surprised to receive it sooner than expected and in plenty of time for a very special upcoming occasion. On the day I received the watch, Sierra was also very pleasant and personable when helping me get it sized. I can’t recommend London Jewelers and the staff enough, it’s repeatedly been the best shopping experience I’ve had anywhere.
AP
Arkadiy Pinkhasov
Dec 23, 2025
5.0
I’ve been working with Thomas Stasio at London Jewelers in Manhasset for about a year now, and I can confidently say he has been absolutely amazing. Thomas is incredibly responsive, knowledgeable, and truly a pleasure to work with. He consistently goes above and beyond to make sure every experience is seamless and enjoyable.
London Jewelers has a fantastic selection, great prices, and the level of service is unmatched. Thanks to Thomas’s professionalism and dedication, I will absolutely continue working with him for many years to come.
Overall, a great experience all around—highly recommend both London Jewelers and especially Thomas Stasio. Excellent store and location!