Smith Haven Mall

4.4
7640 reviews

About

Shopping MallSimon Property Group
Smith Haven Mall is Suffolk County's premiere family shopping destination to meet all of your shopping and dining needs. Offering more than 130 stores, including L.L. Bean, Apple, H&M, White House Black Market, Sephora, Johnston & Murphy, and Lush Cosmetics. There are a number of exciting dining options to choose from including Ford's Garage, Texas de Brazil, Mito Asian Fusion, The Cheesecake Factory, Kura Revolving Sushi Bar and Ruth's Chris Steak House. Conveniently located between Route 347 and Middle Country Road (25), Smith Haven Mall offers a broad range of shopping including family and women's apparel, jewelry and personal to athletic shoes and clothing.

Location

Smith Haven Mall
313 Smith Haven Mall, Lake Grove, NY
11755, United States

Hours

Reviews

4.4
7,640 reviews
5 stars
4,436
4 stars
2,088
3 stars
784
2 stars
149
1 star
183

What are people saying?

AI-generated from recent customer reviews

Variety of Stores

Customers appreciate the wide selection of stores and dining options available at the mall.

Cleanliness Issues

Several reviews highlighted concerns about the cleanliness of the bathrooms and overall maintenance, with some describing them as unsanitary.

Atmosphere

The mall is generally described as having a pleasant atmosphere, with many enjoying the environment for shopping and dining.

Customer Service

Mixed feedback on customer service, with some positive experiences noted, but also reports of unprofessional behavior from staff in certain stores.

Crowded and Busy

The mall is often busy, especially during peak times, which some customers find overwhelming.
  • K3
    K 36
    2 days ago
    4.0
    pretty good place i went with my friends to the arcade and today was out for a stroll and sure the place is a far drive from where I'm at but seem pretty well and good stores and all but did saw what appears to be a teen with a vape which is unacceptable I've seen at westfield mall to still unacceptable and something needs to be done but still love the place and highly recommend for all
  • MS
    Maggie Spinelli
    Jan 4, 2026
    5.0
    Alessandra D. From Foot Locker went above and beyond to help me pick out the perfect size and style which I was struggling to find thanks to Alessandra I found the perfect pair
  • CB
    Coral Borsack
    Dec 30, 2025
    5.0
    I LOVED it there and it's a must do with your friends, they have wide selections of stores and places and it was really fun to go to
  • EO
    Erhan Ozturk
    Dec 28, 2025
    1.0
    Today is the last Sunday before New Year’s, one of the busiest days at the mall, and the trash is overflowing with no cleaning staff or supervisor in sight. This is unacceptable negligence.
  • SO
    Sal Oddo
    Dec 28, 2025
    4.0
    The mall has everything you need. I grew up on Long Island. It has certainly changed since I moved away love all the options will always be a Smith Haven mall junkie.

Frequently Asked Questions About Smith Haven Mall

What is Smith Haven Mall known for?

Smith Haven Mall is Suffolk County's premier family shopping destination featuring over 130 stores and diverse dining options.

What are the general operating hours of Smith Haven Mall?

The mall is generally open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM. Hours may vary by store.