Business Details
About
Clothing StoreSportswear StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreShoe StoreCamping StoreClimbing Gear & EquipmentFishing StoreLuggage StoreLL Bean
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
465 reviews
5 stars
293
4 stars
108
3 stars
37
2 stars
11
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Customers frequently praised the staff for being friendly, knowledgeable, and helpful during their shopping experience.
Product Quality
Many reviews highlighted the high quality of the products, particularly clothing and outdoor gear, though some noted the prices are on the higher side.
Store Cleanliness
The store was consistently described as clean, organized, and well-maintained, contributing to a pleasant shopping atmosphere.
Customer Service Issues
Some customers reported negative experiences with customer service, particularly regarding returns and interactions with certain employees.
- MTMr. Thomas6 days ago3.01/6/26 First time here. Forget about finding fly tying or fly fishing goods at this location. The manager was kind but lacked knowledge. I was looking for a white fleece jacket. We walked around and I politely ended the search. Later, I found that the Patagonia Retro fleece jacket, in white, is sold on the web site. I bought it from REI, off the shelf, discounted. I will be compensated too because its a co op. I did buy a sweater and two yeti style coffee mugs. Additionally, I purchased a mail order for a sweater they discounted, but not in my size. The cashier rounded down her lack of pennies and forcefully implied my compliance-- with the finality of her tone, stating she is out of pennies. When I asked when the parcel will ship she dismissively replied it will be e-mailed to me. I later found "3 days" printed on the receipt. Prices are high, very high. I usually shop online or at Marshalls. Even sales required a commitment. The sweaters were not heavy like abercrombie and finch and showed not quality representative of justification for the prices. So, I would say that overall this was a poor experience. Women's and men's sections were not clearly labeled, as well. At home, I found the coffee cups to be much poorer quality than yeti. They are thin and the lids project a plastic piece when opened. The store reminds me of the old Orvis in Greenvale. Greenvale Orvis saw its death knell shortly after removing the fly fishing and fly tying gear. By doing this, they abandoned their base customers and forgot that even if those items were not selling it was part of the immersive experience. In 2025 Orvis closed most of its stores in the NY region and if I recall correctly, 200 across the nation. This on the heels of 5 or so years catering to the woke agenda and alienating its base. Im a consumer providing a Clarion call to you: Wake up!
- GBGeo BeJan 1, 20265.0Great customer service even when they were overwhelmed with the Christmas craziness.
- KKKleanthis KorkotasDec 18, 20255.0Wonderful store. Very helpful staff. I recommend it highly
- HHHarry HesselDec 5, 20255.0Great place great products great staff
- JSJulie SpanaNov 20, 20255.0They always have a great selection in their quality is top-notch
Frequently Asked Questions About L.L.Bean
What are the regular store hours for L.L.Bean at Smith Haven Mall?
L.L.Bean at Smith Haven Mall is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does L.L.Bean offer in-store pickup and curbside pickup services?
Yes, L.L.Bean offers both in-store pickup and curbside pickup services for customer convenience.
Where is the L.L.Bean store located?
The store is located at 220 Smith Haven Mall, Lake Grove, NY 11755, United States.
What types of products can I find at L.L.Bean at Smith Haven Mall?
L.L.Bean offers a wide range of products including clothing for men, women, and children, shoes, camping gear, climbing and fishing equipment, luggage, and outdoor sportswear.
Is L.L.Bean at Smith Haven Mall currently open?
Yes, the store is currently open and operating according to its regular hours.
Can I easily get to L.L.Bean via rideshare services?
Yes, there is an option to access rideshare services like Uber to get to L.L.Bean conveniently.
What nearby food options can I visit after shopping at L.L.Bean?
Nearby food options include Sarku Japan, a Japanese restaurant, and Charleys Philly Steaks, known for cheesesteaks, both located within Smith Haven Mall.
Are there other clothing or shoe stores near L.L.Bean at Smith Haven Mall?
Yes, nearby stores include Tilly's, Vans, SKECHERS Retail, Ardene, Hollister Co., and Express, offering a variety of clothing and footwear options.
Where can I find beauty and spa services near L.L.Bean?
Nearby beauty and spa services include Nails and Spa Smith Haven Mall, Lush Cosmetics Smith Haven Mall, and Charlotte Tilbury.
Are there any health care facilities close to L.L.Bean?
Yes, nearby health care options include Stony Brook Orthopaedic Associates, Neurology Associates of Stony Brook, and a Pain Management Center.