I went to Aerie at Smith Haven Mall today, and the girl with blue polo shirt who supposed to be helping me, but she is not helpful at all, I asked when I was at the fitting room if she could get the other bra for me , and she said I could get it, and after that her and the other girl were talking behind me and laugh after, I don’t have this experience before, very poor service.
MV
Marie Vargas
Jul 15, 2025
5.0
Hi I just shopped at Aerie Smith Haven Mall Lake Grove Long Island. I had such a great experience with first Ang who I called and asked for a few things such as if some items were in store and then Ang asked Stephanie to find a few extra items, which I couldn’t find anywhere and she did. I’m literally blown away from their kindness and help I will definitely come back to this particular store again. Thank You ❤️
NH
nicole hildebrand
Jul 9, 2025
5.0
If I could give more stars I would! Every time I walk in Off-line and Aerie in the Smithhaven Mall, I am greeted and assisted right away!!! They tell me what’s in style what’s new!!! What’s on sale!!! I’m a huge shopper of your brand and I’ve been meaning to write this review for a while now! What is making me hop on and write it today? Is Afifah!!! Just ONE of your amazing employees! I of-course needed to run in and see what was new even though I was running low on time, she assisted me and started ringing me up- Set up my whole transaction while I ran around the store- so I could be in and out of there!! She did this on her own without being asked, she took the initiative!! I’ll say it again SHE took the initiative, Almost unheard of these days, right? I was able to spend $200 within eight minutes! Because of her $200 more dollars was put in your register! The level of staff in this location is a huge reflection of your management! People sell product. Thank you for always making my experience a memorable one :)
What types of products does Aerie & OFFLINE offer?
Aerie & OFFLINE offers a range of products including bras, underwear, clothing, sleepwear, swimwear, accessories, fragrance, and yoga pants.
Where is Aerie & OFFLINE located?
Aerie & OFFLINE is located at 512 Smith Haven Mall, Space E03b, Lake Grove, NY 11755, inside Smith Haven Mall.
What are the store hours for Aerie & OFFLINE?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store is closed on November 27, 2025, and December 25, 2025, with special hours on November 28, 2025, from 6:00 AM to 9:00 PM.
Does Aerie & OFFLINE offer in-store pickup or delivery services?
Aerie & OFFLINE offers in-store pickup and curbside pickup but does not provide delivery services.
What payment methods are accepted at Aerie & OFFLINE?
The store accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I contact Aerie & OFFLINE?
You can contact the store by phone at +1 631-265-0575.
Is Aerie & OFFLINE active on social media?
Yes, Aerie is active on Facebook at 'aerieLakeGroveNY' and on Instagram and Twitter under the handle 'aerie'.
What nearby stores can I visit when shopping at Smith Haven Mall with Aerie & OFFLINE?
Nearby stores include American Eagle, Sephora, LensCrafters, Hollister Co., SKECHERS Retail, and Macy's, providing a variety of shopping options from clothing to cosmetics and footwear.
Are there any nearby dining options around Aerie & OFFLINE in Smith Haven Mall?
Yes, you can enjoy dining at nearby places such as Mito, a Japanese and Asian restaurant, and Gong Cha, a bubble tea and cafe spot.
Which nearby stores complement Aerie & OFFLINE for fashion and accessories shopping?
Nearby fashion and accessory stores include LOFT, Charlotte Russe, Brighton Collectibles, and Warby Parker, offering apparel, jewelry, and eyewear options.