JCPenney

4.1
896 reviews
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Business Details

601-635 Harry L Dr, Johnson City, NY
13790, United States
(607) 770-9211
https://www.jcpenney.com/locations/ny/johnsoncity/clothing-stores-johnsoncity-ny-130.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Johnson City, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
601-635 Harry L Dr, Johnson City, NY
13790, United States

Hours

Reviews

4.1
896 reviews
5 stars
436
4 stars
248
3 stars
129
2 stars
39
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.

Store Condition

The store was generally reported as clean and well-organized, though some customers noted issues with accessibility and odors.

Product Selection

Customers appreciated the variety of products available, although some expressed disappointment with the limited selection in certain categories.

Pricing

While many found the prices to be fair and appreciated the sales, some customers felt certain items were overpriced.

Checkout Experience

Several reviews mentioned slow checkout processes, indicating a need for more staff during busy times.
  • SG
    Salvatore Guarino
    Dec 31, 2025
    1.0
    Stopped in last weekend to "book" an appointment for my wife to have makeup applied this evening at 5pm at their beauty counter (not salon). Tall young blonde women made "appointment" for 5pm today. Didn't ask for contact phone number, last name, even stated cosmetic purchase wasn't required. Just called makeup counter to reconfirm. Spoke with supervisor. NO recorded instance of us ever going there. Mind you, a cosmetic purchase wasn't a big deal, so we called just in case. Imagine if we had to Lyft or Uber. Hire the right people who don't blow customers off.
  • MF
    Mikey F
    Dec 12, 2025
    5.0
    Outstanding customer service from Gwen today. She helped so many customers and all with a smile on her face. The store had exactly the sweaters I wanted and at a fair price. I couldn't ask for more.
  • EM
    Elizabeth Mackey
    Dec 12, 2025
    5.0
    Nice store, very friendly, helpful, and polite staff! Transaction went so quickly. I was in and out in a few minutes. Definitely recommend shopping here!
  • AJ
    ANDREW JONES
    Dec 9, 2025
    5.0
    The manager in the men’s dept , Mark, is terrific with customer service. Two different days I watched him open a register when the two salesclerks had a line. Always greets customers with a smile!
  • SM
    S. Mcl
    Dec 7, 2025
    5.0
    Easy order online and pick up service
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Frequently Asked Questions About JCPenney

What types of products does JCPenney in Johnson City, NY offer?

JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, beauty products, and more.

What are the store hours for JCPenney in Johnson City?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.