Brand Certified
JCPenney
4.1(899 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
601-635 Harry L Dr, Johnson City, NY
13790, United States
Certified by JCPenney • Mar 01, 2026
(607) 770-9211
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ny/johnsoncity/clothing-stores-johnsoncity-ny-130.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Johnson City, NY location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
899 reviews
5 stars
439
4 stars
248
3 stars
129
2 stars
39
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.
Store Condition
The store was generally reported as clean and organized, although some customers noted issues with odors and accessibility.
Product Selection
Customers appreciated the variety of products available, though some expressed disappointment in the limited selection for certain categories.
Pricing
While many found the prices to be good and affordable, some customers felt certain items were expensive or overpriced.
Checkout Experience
Several reviews mentioned slow checkout processes, indicating a need for more staff during busy times.
- STSue TimashenkaFeb 23, 20265.0The JC Penneys in the Oakdale Commons in Johnson City, NY, is the best. Friendly and courteous staff, a very neat and organized store, and good prices to make it affordable. Suzanne helped me today and she was kind and patient, helping me find the right fit. The manager and assistant managers are all great there, too. Gary, Annette, and others who I can remember their names. Exceptional!!
- SGSalvatore GuarinoDec 31, 20251.0Stopped in last weekend to "book" an appointment for my wife to have makeup applied this evening at 5pm at their beauty counter (not salon). Tall young blonde women made "appointment" for 5pm today. Didn't ask for contact phone number, last name, even stated cosmetic purchase wasn't required. Just called makeup counter to reconfirm. Spoke with supervisor. NO recorded instance of us ever going there. Mind you, a cosmetic purchase wasn't a big deal, so we called just in case. Imagine if we had to Lyft or Uber. Hire the right people who don't blow customers off.
- MFMikey FDec 12, 20255.0Outstanding customer service from Gwen today. She helped so many customers and all with a smile on her face. The store had exactly the sweaters I wanted and at a fair price. I couldn't ask for more.
- EMElizabeth MackeyDec 12, 20255.0Nice store, very friendly, helpful, and polite staff! Transaction went so quickly. I was in and out in a few minutes. Definitely recommend shopping here!
- AJANDREW JONESDec 9, 20255.0The manager in the men’s dept , Mark, is terrific with customer service. Two different days I watched him open a register when the two salesclerks had a line. Always greets customers with a smile!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Johnson City, NY offer?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, beauty products, and more.
What are the store hours for JCPenney in Johnson City?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Johnson City provide in-store shopping and curbside pickup options?
Yes, this location offers both in-store shopping and curbside pickup for customer convenience.
Can I pay with credit cards at JCPenney in Johnson City?
JCPenney accepts American Express, Discover, MasterCard, and Visa credit cards, as well as checks and debit cards.
Is the Johnson City JCPenney store wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Are there public restrooms available at JCPenney in Johnson City?
Yes, the store provides public restrooms for shopper convenience.
Where is JCPenney located in Johnson City?
JCPenney is located at 601-635 Harry L Dr, Ste 99, inside the Oakdale Mall in Johnson City, NY 13790.
What nearby stores can I visit when shopping at JCPenney in Oakdale Mall?
You can visit nearby stores like Justice for children's clothing, Kay Jewelers for jewelry, and Zumiez for sportswear and sporting goods, all within or near Oakdale Mall.
Are there any nearby food options to visit before or after shopping at JCPenney?
Yes, near JCPenney you can enjoy dining at Oakdale Pizza for Italian food, Panera Bread for bakery items, or Auntie Anne's for quick snacks and fast food.
If I need mobile phone services or accessories, which nearby stores can I visit while at Oakdale Mall?
Nearby you can find T-Mobile and Verizon stores offering mobile phones, accessories, and telecommunications services.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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